Great
Based on 5,605 reviews
Wag!4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Sara De L.
The two caregivers I’ve scheduled are super nice, they are always in good communication and when I get home my dog is calmed and relaxed after a good walk.
Reply from Wag!Oct 6, 2025
Thank you for sharing your experience! We're thrilled to hear that your Caregivers are providing excellent communication and that your dog feels calm and relaxed after their walks. Your feedback is greatly appreciated, and we're glad to be part of your pet care routine.
Terzi O.
The app cannot be installed on my new Android phone. It just says - not compatible. i tried two other phones and my iPad. Dont work. There is no customer service or anyone who can fix it. Without the ap I'm not getting any value from my sign up fee of $50. I dispute my credit card charge.
Reply from Wag!Oct 3, 2025
Hi Terzi, we're sorry to hear about your frustration with downloading the Pet Caregiver app. We'd like to help and to better understand the issue you're experiencing. Please visit our support site at https://support.wagwalking.com to connect with us through the chat. Thank you for your feedback.
Nancy A. M.
Melissa Stander is a #1 dog person who took care of my dog Bella Rose. When Bella and I went to meet Melissa, they both went to each other. Kisses from Bella and smiles and laughs from Melissa. They both bonded immediately. We were so happy with Melissa as she gave the best walks and runs with Bella. Melissa is so well suited for taking care of dogs. She gives them 100% of her attention. She is a natural dog lover. We will have her again. Melissa is a beautiful fit for pets. She radiates with love for pets. Nancy Mabbitt
Reply from Wag!Oct 6, 2025
Thank you for your wonderful feedback! We're delighted to hear of the special bond between Melissa and Bella Rose, and for your kind words about her care and attention.
Laura
I love my dog walkers, but I would like to be able to see my wag receipt.
Reply from Wag!Oct 6, 2025
Thank you for sharing your review! We're thrilled to hear that you love your dog walkers—they're an integral part of what makes Wag! special. We understand the importance of being able to access your receipts easily. To view your service receipt, simply follow these steps: open the Wag! app, go to 'Account', then 'Past Services'. Select the specific service you're interested in, and under 'Price', click on 'Show Receipt'. We hope this helps, and if you have any other questions or need further assistance, please don't hesitate to reach out!
Kathy B.
I signed up wanting to view sitters in my area...next thing I know I am being charged a huge amount of money for a potential booking...I did not book anything with anyone...I put in dates to see who could be available to board my dogs...and to browse the sitters....I quickly emailed my concerns, and they took off the so called boarding request...however, left on a $99 fee to cancel...very poor customer services and policies etc...use rover.com instead!
Lisa
Did what I needed it to do.
Sandy
Very nice and very caring
Beth
Jessica has been a life saver over the past few years. We are moving out of state and I know that my pups will miss her! She is fantastic!
