Great
Based on 5,605 reviews
Wag!4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
dori
I love Wag! Every time I get the report after the walk I am so happy to see their comments and you can tell that the walkers really love my puppy. She has some behavorial issues and the walkers always use such care with her. I feel completely safe knowing my puppy is in good hands with the Wag team.
Reply from Wag!Jan 15, 2019
Hi Dori, Thanks for your review! We're so glad to hear that you enjoy the report cards and that you've had great experiences with the walkers.
LW
This is a great concept with good people, but the day-to-day operations have a tendency to lack coordination and consistency. Changing walkers or schedules - basic stuff - , is an example. It typically triggers multiple texts or emails from multiple sources within Wag that do not seem to coordinate their correspondence or review prior correspondence on the subject. Result: conflicting messages and confusion.
Reply from Wag!Jan 15, 2019
Hi LW, Thank you for your review. We value your feedback as we continue to improve the experience.
Layla
Great service!! We have had several different walkers and they have all been fantastic!
Reply from Wag!Jan 15, 2019
Hi Layla, Thanks for your review. We're so happy to hear that you've had a great experience with the walkers!
Terri
This was my first experience with a dog walking service. I had just had back surgery and was unable to walk my dog Charlie. Every person Wag sent me was excellent. Very professional and you could tell they loved animals. They were all good with my Charlie. I would not hesitate to use them again and will recommend their service to anyone who asks me.
Reply from Wag!Jan 9, 2019
Hi Terri, Thanks for your review. We're glad to hear that you had a great first experience with Wag! Wishing you a speedy recovery!
ANNETTE B.
I love WAG!!!! The app is extremely easy, the dog walkers are excellent, and the pups love it!!! I am sent pics and videos and can follow the walks on the app. This is great for those of us that work and can't get home to take care of our furry ones. I highly recommend Wag! and have had nothing but great experiences!
Reply from Wag!Jan 9, 2019
Hi Annette, Thank you for your glowing review and for recommending us! We're so happy to hear that you've had nothing but great experiences with our service and that both you and your pups are happy with the walkers.
Jodi
Wag is great! I love that I get constant updates throughout my Walkerr’s arrival, my dogs walk and when it’s done. It’s great how they send videos and photos and a report card. I also like that we can choose preferred walkers.
Reply from Wag!Jan 9, 2019
Hi Jodi, Thanks for your glowing review! We're so happy to hear that you enjoy the walker's updates and activity reports.
Lindsey
I found a dog walker I LOVE on Wag!, but I find the tech support a little rough in spots. I get texts from multiple people on the same number and they don't all have the information that I might have communicated to someone before... so that could be a little tighter. That being said, it's a small annoyance with a much better payoff! I also get discounted walk offers if one of my neighbors is using Wag! on a particular day, which is pretty great if you're in a pinch
Reply from Wag!Jan 9, 2019
Hi Lindsey, Thank you for your review. We're glad you found a walker you love, and we appreciate your feedback about tech support as we improve the overall experience.
Zoe
Wonderful service, great employees and customer service and perfectly flexible!
Reply from Wag!Jan 9, 2019
Hi Zoe, Thank you for your review. We're happy to hear that you enjoy our service, employees, and customer service!
