John from N.
Package never arrived
Package never arrived, reported damaged at UPS facility, Edison, N.J.
Reply from WamatekFeb 4, 2026
Hello sir. Have you filed a claim with UPS? We are unfortunately not able to do so. Thank you for your business.

Average
Based on 354 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wamatek, established in 2018 and located in Eden Prairie, is the Twin Cities' leading retailer for electronics and services. It offers a vast selection of new electronics, including smartphones, computers, networking equipment, and accessories, all sourced from top manufacturers. Wamatek stands out with the largest inventory of new electronics in the Minneapolis area, the lowest prices, a price-match guarantee, and direct partnerships with leading brands.Beyond sales, Wamatek provides comprehensive services such as trade-in and sell programs, certified phone and computer repairs, data transfer and recovery, device setup, and electronics recycling. The retailer emphasizes quality, offering factory warranties and manufacturer support on all new products. While primarily focused on new electronics, Wamatek also promotes sustainability through trade-in programs and refurbished items that meet high standards.Serving both local and national customers, Wamatek is dedicated to delivering the latest technology at unbeatable prices, ensuring customers stay connected and productive with expert support. It’s more than a store—it’s a trusted partner for accessing cutting-edge electronics without the premium cost.
Wamatek (wamatek.com) has 354 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
354 approved reviews, newest moderated first
John from N.
Package never arrived, reported damaged at UPS facility, Edison, N.J.
Reply from WamatekFeb 4, 2026
Hello sir. Have you filed a claim with UPS? We are unfortunately not able to do so. Thank you for your business.
Ismael L.
I bought a ram that was in special and cancelled and had it returned to them cause they had cold feet about selling it cheap.
Reply from WamatekFeb 4, 2026
We do apologize for the discrepancy. Thank you for your business.
Jesus O.
My product came in perfect condition with proper packaging, overall was a great experience and I now have a new quality monitor.
Karl
I ordered a Pelican IM2100 case in yellow—as advertised. I was sent a Pelican IM2100 case in black. After id identified the error I was informed case color substitution was permitted and initially I was offered to return the case with a 10% “restocking” charge. Later that penalty was waived. This dispute is inconvenient and a waste of my time and money. I expected to receive what I ordered AND, in a reasonable amount of time. This is totally unacceptable. I will never order from your organization again and will inform others of my difficulties and problems.
Reply from WamatekFeb 4, 2026
We are sorry to hear about the issues with your order. We do our best to try and accomodate each order.
collince S.
The phone I bought was really good at a good price. Customer service is nice and kind. 😊. I like the in store experience and all the devices they have. I am definitely coming back for a laptop 💻
Michael R.
When I paid for the speakers on the 14th of January, I was told they were in stock and should be shipped within a couple of days. The speakers arrived on January 30. There is no good reason for the speakers to take over 2 weeks to get to Florida. I was told that we should receive the speakers in less than a week. That why I went with your company. I won't make the same mistake again.
Reply from WamatekFeb 4, 2026
We apologize for the delays in shipping, which can occur for multiple reasons. We hope you enjoy your new speakers.
Hammon
Mar. 4, update Buyers, please be aware. I did not receive the package and it was lost in transit. Customer support is responsive however they are withholding refund, saying they are waiting to receive the package back. It is not legal for sellers to do so per Federal Trade Commission. I may not get a refund so please be careful. No received it yet. I received an email saying my order is allegedly arrived at completely different location. Right after, they sent me with another email of shipment and order confirmation after receiving the same confirmation email 3 weeks before. I'm not sure but I hope I receive what I ordered. Thanks. #update Feb 13th, I have not received the product yet!!I really need it hope I receive it and next time Id pay a little extra though use the different company to save myself. Recommend everyone else to do the same.
Reply from WamatekFeb 4, 2026
Hello, according to detailed tracking, your order is arriving tomorrow. We apologize for any delays.
Ron R.
Hello..Just want to say that you did a great job in keeping me posted when the item shipped and about the status of the shipping item... recently..there was a big snow storm and my item was a bit delayed..and you let me know beforehand..thanks.. received the item in excellent condition..as was advertised... wouldn't mind shopping with you guys again...