Reply from Wanderful Holidays LLCMay 6, 2026
Thank you so much for your thoughtful feedback, Yohaneth.
We’re delighted to hear that you enjoyed the tours, appreciated the professionalism of our guides, and found our team responsive and supportive throughout your journey.
We also truly appreciate your comments regarding group continuity and hotel pick-ups. Our journeys are intentionally designed as small-group experiences, which means group sizes and dynamics can vary depending on travel dates, guest upgrades, or occasional cancellations. While larger fixed coach tours may offer the same group throughout, they often lose the more personal and flexible experience that smaller groups allow.
With our approach, guides are able to go beyond a standard commercial tour setting and offer a more engaging, local, and attentive experience something many guests value greatly. This style of travel also allows us to work with more charming boutique-style accommodations rather than larger commercial hotel chains.
At times, when fewer guests remain on a departure, it naturally increases operational costs for us. However, once we commit to operating a tour, we continue regardless of the final group size whether it remains a small group journey or even becomes more of a semi-private experience for the guests travelling.
When families travel with children, we do try to adapt arrangements wherever possible to better suit their needs, which is why we always request traveller ages right at the beginning of the booking process so we can guide guests toward the most suitable setup.
Thank you once again for travelling with us and for sharing such balanced and valuable feedback.
Regards,
Sam
Wanderful Holidays
