Great
Based on 407 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Great Coverage Starts With Revolos. Auto. Powersport. RV. Marine. If it moves you, we’ve got it covered. We’ve revolutionized vehicle coverage to protect your finances from the shock of mechanical breakdown expense. SERVICEOur coverage is your safety net for the unpredictable, and we’re always here to catch you. With friendly customer service, our professionals are ready to help when it’s needed most. SIMPLIFIEDService contracts can be complicated. We believe they don’t have to be. We’ve taken the guesswork out of your service contract and streamlined the process making coverage easier.
Revolos (warrantydirect.com) has 407 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
407 approved reviews, newest moderated first
Mr M.
Great company and they covered everything. These people that cry about a brake line or a battery not being covered well duh. That stuff is not covered on a brand new car. These guys paid the dealership without any issues
Mike D.
Not bad but horrible. Had a warranty on a 2016 Fusion. They said the engine had to be pulled to check it. After hours of labor at the dealer. Revolos said it wasn't covered. I have to pay labor AND have a car that doesn't run. You would think REVOLOV would have let us know it was our responsibility. Before you buy an extended warranty on a car, make sure the company is not REVOLOS. Dealers, if you use a warranty company, make sure to get a good one, not REVOLOS.
Charles S.
This place place is a rip-off and takes peoples money and doesn't pay for any claim. Worthless Company. Crooks if I have ever seen any........interstate national dealer services. Also Warranty Direct. Pure garbage company. $4000 dollar warranty down the tube.
Greg D.
STAY AWAY!!! I purchased an extended warranty through this company and am appalled at how poorly they handle their claims. They were extremely difficult to work with or obtain answers from. Nobody seemed to know anything over there, regardless of who I spoke with. I brought my car into the only shop I trust to work on my care, which is fairly rare. It is a 2006 Pontiac GTO. This shop is known country-wide in the GTO community for their knowledge and expertise along with their reasonable prices. The shop diagnosed the car as having a differential problem, which per GM's dealerships, can only be replaced with a whole entire differential unit. The cost of the new differential is approximately $3,000. I personally contacted 3 dealerships to confirm this being true and it is. This warranty company at first refused to accept this as true, so I raised hell to make them do their research, as I had already done, to verify the fact that the differential needed to be replaced. They finally realized this to be true and then tried to send my repair shop a MUCH less expensive and completely inferior unit that costed $800. Yes, $800, as in 75% less. When I demanded to know more about this cheap differential they refused to provide any information about its source, the manufacturer or if it was even new or used. They claim that it comes with a warranty, yet wouldn't provide any info about how it's warrantied or who it's warrantied by. To compound this issue, they were only offering 4 hours of labor to perform the repair when it requires over 7 hours of labor to complete. My shop found a local dealership who has the right differential in stock and offered to pick it up themselves. The warranty company refused and stated that they would only reimburse the $800 towards the differential of their choosing. They refused to provide any further information to my shop or to try and resolve the repair in a reasonable manner. I am disgusted with the company and am completely unsatisfied with the warranty I purchased for nearly $2,000. I would steer very clear of them and find a better warranty company around that actually stands behind the warranty they sell unless you like flushing your money down the drain and enjoy terrible customer service.
ADEKUNLE A.
All of these reviews are correct. This is one of the worst companies I have ever have dealt with in my life. I have been paying my car's extended warranty for almost 2 years (22 months) with automatic payments. I travel out of town often and during that time my card expired. They canceled my policy and would not let me reinstate it. I had 2 payments left to finish my contract. I paid over $4000 in payments. They told me it's not possible to reinstate a contract!!! not possible. So they took $4000 in payments and I am left with nothing. I have never had such bad service. They are scam artists! They gave me legal jargon as to why they can't do it. I have never had such a bad experience with a company in your life. SCAMMMMMM!!!!!
Elaine Tirrell W.
BUYER BEWARE!! In the past, I purchased many warranties from this company and I've been satisfied.....UNTIL NOW! My car is in the shop for the repair of a covered part and they are REFUSING COVERAGE! They are pulling out a sentence from my contract that applies to the wear and tear of NON-COVERED parts to claim that my COVERED part isn't covered! Also, this is the SECOND time I've had to fight with this company to cover a repair. It seems they like to TAKE your money but don't like to HONOR THEIR CONTRACT! The customer service rep told the repair shop that they've already paid out too much money on this car, so they don't want to pay for any more repairs! THIS ISN'T HOW A WARRANTY IS SUPPOSED TO WORK! If Warranty Direct was going to stop paying for repairs when they decided they paid out too much money - they should have stated that in the contract! But that's not how contracts work...I purchase the warranty and they honor the contract - right? WRONG! So please please please, think twice before purchasing a warranty through this company. They will give your repair facility the run around (multiple calls, etc.) and they will refuse your repairs!!!!!!! DON'T PURCHASE!!!!!!
Scott N.
New warranty platform is not working for our dealership and the customer service help is not fixing it. - Scott (Finance Solution LLC)
David H.
After almost a year of paying premiums, my car developed a brake line leak. The repair cost almost $500 and Warranty Direct paid nothing!! What good is insurance if its goal is to collect premiums and not pay for repairs?!? Maybe instead of a warranty I should have purchased stock!!
