Excellent
Based on 45 reviews
Watches Swiss4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Save on new, authentic, brand name watches including Cartier, Muhle Glashutte, Frederique Constant, Baume-et-Mercier, Ball, Raymond Weil, Seiko, Hamilton, Tissot, Movado, Luminox and other famous brands. Men's Swiss watches and ladies' Swiss watches at low prices. All watches come from an official, authorized dealer with the manufacturer's warranty, original box and papers (full set.) We've been selling watches since Dec 1982, even before the Internet started! We are one of the oldest Internet watch stores, selling brand name watches online at discounted prices since Feb 2000.
Watches Swiss (watches-swiss.com) has 45 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
45 approved reviews, newest moderated first
Christopher C.
I recently bought a watch from Mark at watches-swiss.com and I had a great experience. Quick answer to a couple of questions and even faster shipping. Watch was in perfect shape when it arrived. Will be buying again.
Reply from Watches SwissSep 29, 2026
Thanks for the kind review!
Customer
Marc delivered as promised. The watch is brand new, authentic, came with original B/P, serial number matched on the watch and documents, and I was able to register the extended warranty on the manufacturer's website. Delivery was faster than originally estimated. Highly recommended, would buy again.
Reply from Watches SwissSep 16, 2026
Thanks for writing such a nice review!
Stefan P.
Flawless watch. Fast shipping and bullet proof packaging.
Reply from Watches SwissJul 31, 2026
Thank you for your kind review. Please remember us next time you are in the market for watch! Marc
Chandler
Price was the cheapest compared to anywhere else online and shipping was very fast!
Reply from Watches SwissJul 11, 2026
Hi Chandler - Thank you very much for your kind review. I hope I can help you again in the near future! Marc
Faisal M.
Watch arrived on time and it was very securely packed with extra packing material to ensure for its safe arrival also very excellent and professional communication with Mr. Marc who took good care of me in replying all my questions also shipping was super fast despite the holidays period Thanks Mr. Marc Regards
Reply from Watches SwissJun 14, 2026
Thank you for the kind review. We do try to ship every order as soon as possible. And we do try to answer all of our customer's questions and inquiries. Putting our customers first has enabled us to be in business since 1982, even before the Internet started! We've been selling online since Feb 200. Thanks!
Drew
First time doing business with watches-Swiss.com. This is a legit seller! Marc was very responsive to my communication, expediting shipping for me to accommodate me receiving the watch before I went out of town. I have never received a watch that was shipped more carefully and securely. Excellent packaging. And the watch was in perfect brand new condition exactly as described and expected. Buy with confidence.
Reply from Watches SwissMay 25, 2026
Thank you for your kind comments! Marc
Sean F.
Marc is completely unprofessional, regardless of what other reviews say about him. Here's an excerpt of his reply to me after delaying order processing for over 3 months: "We did not take your money. We do not charge your credit card until we receive the watch and we are about to ship it. So, do not embarrass yourself by contacting your bank and/or law enforcement. You have embarrassed yourself enough already! If you like, you could contact call them and tell them I hurt your feelings because you sent me 6 emails and I only replied to 5 of them." All of this because I told him I'm not waiting any longer, and to either fill the order or cancel it and refund as needed before I report his business to the proper authorities. He made no clarifications, provided zero substantive updates beyond "I'm still waiting," or blaming others, and made excuses for these delays instead of being honest about not being able to fill the order in a timely manner. I will add that I was willing to be patient (overtly so) and communicated in good faith the entire time. Yeah, fine, prices are better than other retailers online, but be prepared to wait, then wait some more, then be treated as a nuisance for making regular, VALID, requests for information after extreme delays. You're better off going to Zales than working with this absolute clown. Edit: I accused this fraud of nothing. Now, I am. He's a fraud, a liar, and his victim mentality cost him his own business. Honesty is the better policy. He lied and deflected for months instead of being honest about being able to fill the order. Seiko was not out of stock. He's simply not a legitimate retailer. Once I confirmed that this bozo wasn't going to steal from me, I placed an order elsewhere. GUESS WHAT? I had the watch in two days. Edit 2: notice here how Marc doesn't take any responsibility for his own abhorrent behavior. Here's the appropriate way to respond to a client after not being able to fill an order, since Marc apparently needs a lesson in customer service: "Thanks for reaching out about this. I apologize for your frustration that it's taken this long, and I can assure you that we did our best to fulfill this order in a reasonable amount of time and at the cost we advertised. Unfortunately, I cannot seem to source this item which is the cause for the prolonged delay. I understand that you no longer wish to wait any longer. The order has been cancelled, your card will not be charged and I've ensured it's been deleted from the website. Best of luck finding it elsewhere." See how easy that was? Yes, I'm so unreasonable. Surely this isn't a case of clownish buffoonery from an obvious swindler who can't seem to regulate his own behavior.
Reply from Watches SwissMay 11, 2026
We try to please all of our customers, including the unreasonable ones. Even though we did not charge his credit card or take any money from him whatsoever, he accused me of being a thief and threatened to call law enforcement. I have his emails, he can deny what he said, but I have the proof. At least 90% of our watches are shipped within the time frame specified on our website. Occasionally, one of the manufacturers runs out of a popular model and the order is delayed. In this case, the customer's order was delayed and he accused me of stealing his money. I pointed out that we did not charge his credit card so he should not embarrass himself by making false accusations. He reacted by writing this review. If my email was worded in a way that the customer felt was not appropriate, I apologize for that. However, when you are unfairly accused of stealing, it is hard to be 100% nice to your accuser! Most online sellers charge your credit card when you place your order. Then, if you the order takes too long, you have to fight with them to get your money back. When you place an order on our website, we get an authorization, only. We do not charge your credit card until your watch is shipped and we did not charge the customer for this order, not even one penny!
Telling the T.
He advertises watches that are shown as being in stock to attract customers, and later raises the price. If I could,I would have taken his business license from him!!! Similar to bait-and-switch
Reply from Watches SwissNov 10, 2025
We have more than 6000 brand name watches on our website. Due to the new 2nd round of tariffs on Swiss made goods, virtually all of them went up in price in October. No matter how hard we try, we cannot keep up with all of the changes. This customer wanted a watch which went up in price. We could no longer sell it at the old price, which would have been below our cost. We gave the customer the option of paying the new price or cancelling the order. We did not take any money from this customer.
