Excellent
Based on 244 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Watchuwant.com is the world's largest buyer and seller of pre-owned luxury watches. We offer an extensive & updated (daily) selection of pre-owned luxury watches from brands including (but not limited to) Panerai, Rolex, Breitling, Patek Philippe, Hublot, Audemars Piguet, IWC, Jaeger-Le Coultre, Cartier, Roger Dubuis, Franck Muller, and Ulysse-Nardin to name but a few. We pay top dollar for all pre-owned luxury watches. Call us today to speak with one of our sales associates to discuss selling your pre-owned luxury watch. Make sure to check our site daily for updated new arrivals and special daily hot deals.
watchuwant.com (watchuwant.com) has 244 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 4 reviews with 1 star · Clear filters
M S.
Buyer beware. They tried to scam me by putting the wrong dial in my IWC. The watchmaker damaged it while doing a cleaning. What they failed to realize is that I know my watch. scammers! Tried pull a fast one on me. Do not trust this company the owner is a thief.
Roy
My Ulysse nardin watch, i did receive, however they removed my comment on their website, also the strap broke during my holiday and after sending them a text never received any feedback. Also the watch doesn`t charge normally. Sometimes it just stops running even when i were it. Mostly the fact they don`t even respond to complains would be a reason never to do business again with them.
Massimo T.
i bought a patek 5167/a from this dealer. i was told it was in "as new, unused, unworn, rubber strap uncut condition from a watch collector". i had patek nyc look at the watch: it had been repaired and marked by a non patek service person. also previously polished. then watch u want admitted it had actually had two previous owners. a bunch of lies. on the bright side, i got my money back when i returned the watch. i guess that exceeded expectations.
Reply from watchuwant.comJan 11, 2016
Dear Mr. Tassan-Solet, We deeply regret any failure to meet a customer’s expectations. Our standard for every watch we sell is total customer satisfaction. Through the tens of thousands of watches Watchuwant has sold, our record of accurate representation is stellar. A brief glance at our vast positive Trustpilot and eBay feedback is the ultimate evidence of our professional standards. Watchuwant stands behind the products it sells, and if we make an error, we own that mistake. We believed your watch to be as represented. But when you insisted that the factory indicated otherwise, we accepted your word at once and arranged an expedited return, prompt refund (which you have acknowledged), and issued a sincere apology. Once again, we express our heartfelt regret that we did not provide the watch as you expected, but we have absorbed the full consequences of this mistake, exactly as we promised, no lies. Sincerely, Shannon Beck President, Watchuwant.com.
Phil G.
Very disappointed the way salesperson David handled my watch purchase. I was a repeat customer with several high end purchases. Upon arrival my watch had several defective issues. David spoke to me in a very condescending tone. Similar to a slimy used car sales person. I ended up filing a PayPal claim in order to get my money back I will not buy from them again.
