Victor
Good site, but lacking on a few popular features.
(This is an edited review, my old one was 2 stars but has since changed when more context as well as help from the site staff was given. Original review is included at the bottom for context) The site is easy to navigate, has a fairly good assortment of skins and other items being sold, accepts a multitude of payment options. The support staff of the site are very kind, quick to respond and helpful. As i initially joined the site to make a purchase that i was unable to, due to a site update that was ongoing at the time. They did however give a compensation to rectify the mistake and that i was unable to purchase the weapon i was after from their site at the time which was very kind of them. If there is some criticism that'll remain which prevents the site from being a 5/5 it would be the lack of some features i've grown accustomed to. Mainly inspecting weapons in-game. The support reply said that you can click to generate a screenshot of the skin, which is true. But it only captures the sides of the weapon. Many weapon skins out there have wear to them which are visible on things like the ironsights, barrel or stock. Not visible from a centered side view screenshot. I do however believe this is because the site is only one i've come across so far where you can't outright click on a sellers' profile and find them on steam. Which from a seller standpoint and "anonymity" is quite nice if you fear getting a target on your account if you sell something really expensive. They do have a safeguard too in that if the item isn't delivered to you as a buyer, you'll automatically be refunded. So it appears you're protected in case the seller is a bad actor. Another feature that is missing, but that isn't always available on other sites either is the float being told to you if its among the top floats in the world. Not a deal breaker if the feature isn't there, but. I like knowing if a skin that might be pricier than others is because its among the best in the world, rather than me having to manually check it up on CSfloat. It was a rough start, but everything after that has been really good with Waxpeer. So i certainly wouldn't mind making more purchases from it in the future. -------------Old Review------------ Hadn't used Waxpeer before, and still -kind of- haven't. I look for skins via CSGOSkins.gg and there one i was after was sold cheaply on Waxpeer. I'm used to jumping between sites to make purchases to save a few bucks on skins and i'm sure i'm not alone on that. So i sign in to my steam, no problem and go to deposit funds via card to make the purchase. They understandably ask that i enter an e-mail and verify it to make the deposit. So i type in a disposal e-mail i have in case it gets sold to spam vendors. Aaaaand ...nothing.. I don't get a verification code. So i ask them to resend it. Nothing happens. Resend again. This continued for 10 minutes with me never getting any code on my e-mail. I checked the spam, nothing. I checked the inbox constantly to see if the icon quickly flash to indicate a new e-mail before it either filters or deletes it, never happened. A friend tried on his e-mail and got nothing. I tried on another burner mail and got nothing. So to make a purchase you need to verify an e-mail which isn't physically possible because it isn't sending you any verification code. Great system. Probably a bug or something hence why i don't want to go as low as 1 star, i'm sure that -if- the site would've worked, it would've been fine but i likely won't bother in the future if a skin gets sold via Waxpeer to bother trying to make a purchase here. I also deduct points because they don't have a option to view skins sold on the site in-game. Or if they do, they've done their damnedest to hide it from people. But, the story had a happy ending because the seller who was trying to sell the skin on Waxpeer put it up for sale on a competitor site. More expensive than it was when originally listed on Waxpeer, but still the lowest priced at the time. So the seller apparently didn't want to use the site to sell his skins anymore.
Reply from WAXPEERJun 2, 2024
Hello, we would like to answer your concerns one by one, as follows: 1- The emails system was down for maintenance today - this maintenance lasted less than an hour. We made changes and improvements to the designs of our notifications. The notifications are now working perfectly. 2- We have an easy-to-spot button to create a screenshoot to view the item you want to buy, however, you need to go the item's inner page for that, by clicking on it. That way, you can see what the item looks like in-game. 3- Almost all sellers with large volume prefer to sell on multiple marketplaces at once, but we as Waxpeer always come on top amongst our competitors with more sales and better prices. Please send us an email over at [email protected] with your user ID, we will give you some balance for you to try us out. We would love for you to witness first-hand how well & effective our services are. There's no being too harsh in a review - so we appreciate yours as well. We would also like to apologize for the fact that your first experience did not go great. Next time, please feel free to contact us through online or email customer support, and we will assist you as quickly as possible. We wish you a lovely day ahead!