WayForthReviews of wayforth.com

If you want to relocate, do yourself a big favor and don't hire this company. They are very dishonest, unreliable, and unprofessional. When I was planning to move to my new home, which was only 30 min away, the estimator came and she gave me an estimated quote of $5,000-$7,000 but not exceeding $7,000. Now they billed me over $14,000 and they also damaged a lot my dishes, antiques, and furniture. They are not taking responsibility for the damages. We had some big artwork that was framed and needed to be boxed. They measured those frames and told us that they would come back with boxes big enough to cover these frames. When they arrived, they packed everything else and kept the frames for last, which resulted in them not having boxes big enough for the frames. Because of this, they had to disassemble and refabricate the boxes to the right sizes. With about 10 employees, they were standing there for over 2 hours until the boxes were ready to be packed, which they charged me for those 2 hours that they made the mistake for. I am very unhappy with this experience. I had many issues during the process with being quoted a different price, each time higher than the last. This move happened in November 2021 and they still have not tried to resolve these issues, especially regarding my damaged property. I would not recommend this moving company to ANYBODY.

Wayforth has an agreement with our senior living facility regarding charges if the company is already on site, which I relied on to get a dining room table from the loading dock to my apartment and assembled (1 hour x 2 people x $65). My bill, however, was $215 after Lori Furstenburg taked on truck time and “administration”.

I have great experience with them. The services are good, and I can easily approach them about the matter. Thank you so much for helping us.

I have to let you know about an issue with Wayforth moving. They quoted me $2500 for the move for my mom from Cardinal Pond to Maple Grove. I was shocked when I received an invoice over $5300. I called and emailed them repeatedly over the past month and a half asking for an explanation of the charges. I received no response until this week. Deanna told me to call her. I told her I wanted an explanation of the charges. She had no answers. Today Andrea called me and said the move out charges were wrong and they combined the hours with another move out so mom's move out would drop to $1,400. I asked her about the clean out charges since there was never any mention of this charge during the quote. She said that was for the items left in the apartment. I told her we were there when the apartment was emptied and there were no items left. She called me back and appologized again saying they were for a different move out of Maple Grove and should not have been posted to mom's invoice. So now her $5300 invoice is down to $2281, which is completely reasonable. I told them I would let you know about this since they are the sole providers to Maple Grove. If my mom had gotten this invoice she would have just paid it. This is totally unacceptable. They can't keep track of their movers' time or which apartment their charges are going to. I wonder how many other moves were over charged.

Was Livible, then merged with Wayforth. Boston area totally unresponsive, does not return calls.

Helped me move quickly from Connecticut to Maryland! So lucky to run into this company online. Adequate prices and quality service.

I am transitioning my mom to an assisted living facility and received word of a last minute opening in her community. I called WayForth and spoke with Jan who was absolutely AMAZING at working to try and find a last minute opening to move my mom. Not only was Jan able to find an opening but the two gentlemen who moved us, Eddy & Paul were absolutely FANTASTIC! They were incredibly professional and more importantly, very caring for my mother's personal belongings! I was talking to these gentleman during the move and thanked them for all of their help! Paul quickly and genuinely said "When you’re in need of help, WE’RE HERE for you!”….I honestly about lost it! Even now, it makes me emotional because of the gut punch it had on me on how we should ALL want to help someone. Thank you to the entire WayForth team for making this emotional transition seamless and more importantly for making me and my family feel completed cared for.

Wayforth was recommended by my Mom’s multi level senior community. Her physical and mental health deteriorated during the pandemic and it became necessary to move her to Assisted Living. I dealt with several different people who coordinated the move, assisted with furniture selection, packing and unpacking. Since I wasn’t allowed into her new building I had to rely on strangers. Lori M was awesome. After the move she continued to remain available. She even sent a list of where she had placed things so I could assist from a distance if Mom couldn’t find things. Moving a loved one during a pandemic is not a pleasant experience. Wayforth made it easier and did everything possible to put all of us at ease. Thank you to everyone involved in this move.