Average
Based on 37 reviews
BRACHA3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BRACHA is a women-owned jewelry brand founded in 2012 by sisters Michelle and Sayra in Frisco, Texas. We are sold in over 3,000 retail stores nationwide, including Nordstrom, Free People, Revolve, and Scheels. We ship daily to customers across the country.We exist for a reason beyond jewelry. A portion of every BRACHA sale funds safe houses for survivors of human trafficking around the world. Our name means blessing in Hebrew. That is what we set out to be for our customers and for the people our mission serves.We know that shopping online isn't always perfect. If your experience with BRACHA didn't meet your expectations, we genuinely want to make it right. Our customer care team is available at [email protected], and we are committed to taking care of you.A note on our return policy: we offer store credit rather than cash refunds. This is a deliberate decision that allows us to keep our giving commitments intact on every single order. We understand it's different from what some brands offer, and we appreciate your grace as we honor both our customers and our mission simultaneously.If something went wrong with your order, please reach out before leaving a review. We will do everything we can to make it right.— Michelle, Sayra, and the BRACHA Team
BRACHA (wearbracha.com) has 37 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
37 approved reviews, newest moderated first
Mandy Higgins M.
I absolutely love Bracha jewelry. Every single piece that I have purchased is exceptional quality.
Reply from BRACHAJul 22, 2026
Mandy, thank you so much!! Comments like yours honestly keep us going. We work really hard on quality, and it means everything to hear that it shows. We're so glad you're loving your pieces!
Zady G.
Simply beautiful jewelry!! I get tons of compliments every time I wear it.
Reply from BRACHAJul 22, 2026
Zady, thank you so much for the kind words! We can't wait for you to see what's coming next!
Amy
The necklace that they sold as pearl is not pearl at all. $115.00! Do not recommend them whatsoever.
Emily C.
Absolutely terrible customer service, return policies, and quality. Was shocked to see that the $85 necklace was just thrown into a shipping box. Even Shein puts their jewelry in a plastic bag. The Starshine Necklace feels and sounds so cheap. Think plastic Halloween chains.
Vanessa V.
The worst quality and the worst of the worst customer service I have ever dealt with. Do not waste any of your money on this company.
Christine
Wow, I'm shocked at how negative these reviews are here, as my experience has been quite the opposite! I've been so happy with every purchase I've made, and i AM aware of their return policy, which is clearly stated on their site (so no confusion on my part). I've ordered multiple times, and have nothing but good things to say about Bracha jewelry.
Kinipela S.
Terrible return policy and customer service! The quality was poor and the earrings were much bigger than pictured and not wearable! Then to find out all earrings are final sale. Waste of $50!
Customer
Their return policy is ridiculous. If you don’t like the jewelry, you can return it for $7 shipping and get store credit to get something else from their bright yellow gold collection. In other words, they’re scammers. If you don’t like the jewelry, you pay them $7.
