Wearsafe Reviews | Read Customer Reviews of wearsafe.com

Wearsafe Reviews | Read Customer Reviews of wearsafe.com

Wearsafe reviews

284 approved reviews, newest moderated first

June W.
Apr 6, 2017
Tag around my neck
I like the app and the tag is now on a chain around my neck. My friend and I are in our 70's and we both bought one. Love it, Customer service responded to my question quickly and with easy to understand directions.
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rizalina L.
Mar 30, 2017
Bought for senior parent
Bought for senior parent. Battery installment difficult for arthritic. Opening and close tool is great idea but not firm enough to open battery compartment. For tech savvy people instructions intuitive but for seniors it is almost impossible to follow.
Reply from WearsafeMar 31, 2017
Thank you for your feedback. We will be sure to take your comments into consideration when designing for seniors.
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Charles
Mar 28, 2017
Bluetooth loosing connection
I can not depend on using in an emergency due to the fact and lose this Bluetooth connection with the iPhone for no apparent reason.
Reply from WearsafeApr 14, 2017
Thanks for the feedback Charles. It is possible that there is a problem with your Tag, we would be happy to replace it at no charge. Please contact us at [email protected] so that we can work with you to resolve this issue.
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Louise E.
Mar 27, 2017
Customer service/start up
Ordered through kickstart-problem with set up. Emailed. Customer service was awesome. Quick, resolved issue and fixed problem. Ordered for my 86 year old mom-she loves it and feels more secure.
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Gaynelle
Mar 22, 2017
Wearsafe was not as expexted
I was not pleased with it. The place i bought it from does not accept returns so i am stuck with 3 that we do not want. College students i bought for donot want them either.
Reply from WearsafeMay 1, 2017
Thanks for voicing your concerns. We’ve reached out to you directly to get some additional details on your experience. All our retail partners accept returns so we would like to know more about where/how you made your purchase. We would be happy to help you resolve this, we can be reached at [email protected] Update: We are happy that we were able to resolve this matter for you with our retail partner. Please reach out to us if you have any further questions.
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Laura
Mar 10, 2017
Great idea
Love the security it provides. One feature that would be great is something that allows my network to be following my gps location for a set time if i wanted to. For example, I notify them I'm going for a run, they can follow me along the way, and I can turn it off at the end that I made it back.
Reply from WearsafeMar 12, 2017
Thanks for the suggestion Laura!
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Hope
Feb 27, 2017
Didn't work
My friend could not get the confirmation email to work. We couldn't figure out how to make anything work. I canceled my account and removed the app from my phone.
Reply from WearsafeFeb 27, 2017
Hi Hope - I wish we had been able to help you get set up! I didn't find any requests to us at [email protected]. We are developing digital setup guides to provide to everyone, and would have been happy to supply the current version to you and your friend. If you would ever like to try again, we would be happy to work with you.
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Beth
Feb 25, 2017
Wearsafe
Love it! Works Great
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