WebExperioReviews of webexperio.com

I had a revision done and needed the files sent to me for my marketing materials. I was only sent a PDF and it was not the file I had needed. I emailed them on January 10 to request them, then again the 19th and the 20th. Still haven't heard from them. Bad business.

Can’t get a hold of anyone from this company. I gave them $500 to get me started on a website design. My sr project designer is Jeff Williams. I submitted some of my website ideas to him and the team. He started working on it but since 1/11/21 I haven’t heard back from him. I’ve read some of the reviews on this thread and I’m now very concerned that I was scammed! Anyone have any ideas as to how we can get our money back now? This is awful! I didn’t have much money to begin with but was going to try to slowly pay for it as we continued on with more progress. Now I have nothing! Any advice will be greatly appreciated thank you!

Disappeared after the last communication on 1/11. Reworking a logo, 1/2 complete now the company has blown up. Anyone have any updated information? Is there any evidence they actually operated in US? or was it 100% offshore? I just read from another review that they were shutdown, Who shut them down?

I hired WebExperio in February 2020 to build my business website for me. The package I paid for was called the "Custom E Commerce Marketplace Package" for $3000.00. You can look this information up on their website for everything this package was suppose to include. I was contacted a few days later by James stating he would be my project manager and will be creating my website. I was told it would be done in 60-90 days. Within the first 60 days, James left WebExperio and I was given a new project manager named Jasper. He told me that due to the change in project managers my website would be delayed about a month. That was in March 2020. In April 2020, Jasper contacted me and told me my initial $3000 package only came with 1 year of hosting and I would need to pay for a hosting package so I ended up paying him an additional $1000.00 for a 3 year hosting package. When my website still wasn't finished by the end of May, I sent an email to the WebExperio's CEO explaining the situation and told them that if my website is not done and live by the end of June, I want my 100% money back guarantee. I received a response telling me the state of California is under quarantine and all employees were working remotely from home and my website would be delayed due to my designers not having access to computer programs they need to complete my website. In August, Jasper left WebExperio and my new PM was Jeff Williams. He offered to create a 3D/360 product image for my website for FREE for the inconvenience. In November, Jeff said everything was almost done and my website would launch December 7th. Then he convinced me to pay $2500 for marketing. After it still didn't launch on the 7th due to "bug fixes" and other issues, he said my new launch date would be January 1st but I haven't been able to contact him since. After days of digging and researching WebExperio, I found out that the government came in and shut them down, seized their business and froze their accounts for Fraud and Scamming. I also found out they were contracting their work out to other businesses and that Liquidweb was hosting my website. When I contacted Liquidweb I was told they could not share any information about my hosting or transfer it over to my name due to the circumstances because I was technically not their client. WebExperio is their client and without their permission Liquidweb's hands are tied. So not only did WebExperio steal $6500 from me, but I also have no way of obtaining the DNS files for the work I put into my website or any kind of rights to my website. A Tech checked my C-Panel and told me my website had no security, platform or admin information. They basically scammed me for $6500 and continued to attempt to get even more money out of me knowing that my website was fraud and would crash during the first week of operation. Now a year later, I am $6500 in the whole without a my business website which is my only way to make a living. WebExperio put through so much heartache and stress this past year and now I have to start all over from scratch. I want this company to pay for what they have done to me and every other customer they scammed. They prevented me from making a living for almost a year while scamming me the entire time

***BEWARE*** On 10/6/20 we contracted WebExperio to produce 2 new websites (4-6 pages each) and update a third. In addition, a connected Admin panel. Its been over 3 months and outside of receiving jpg template design drafts-- complete with Lorem ipsum text - nothing. Today, they are not answering phone calls or emails. We have filed a fraud claim with our credit card company. Josh Middleton executed the agreement and we worked with Mike and Terry.

The company has disappeared but their website is still up. They have been working to develop my website since Sep 2020. Everything was going fine, and since last week Jan 13th - there is no response to any query and website chat is not functional. I plan on reporting this company to authorities.

It have been more than a week since I requested my full refund after I was very disappointed of the initial design. Since then no feedback at all, I am assuming it is scamming website because I am not getting any response from the chat and when I send and email to to info email I receive a delivery failure notification. Will update you guys next week.