Poor
Based on 14 reviews
WebsitePlex2.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Are you a new website or blog owner? WebsitePlex offers help when you need it - 24/7/365, by phone, live chat and email. Do you need flexible, affordable hosting for a new project? WebsitePlex's service is available one month at a time, we will not rope you into any contracts or deceptive pricing tables. Looking for hosting you can count on for a mission critical website? We take four levels of precautions to maintain a 100% uptime rating with your data safe and secure.Want even more? We will throw in an easy to use, beautiful Website Builder with many templates and user friendly tools. We also provide at no additional cost Softaculous premium, which allows you to set up blogs, surveys, classified ad systems, shopping carts and so much more with a click of a button.Would you like to start a web hosting company, or take your current hosting business to the next level? Our cloud Reseller Hosting account put YOU in control! With WebsitePlex you can offer unlimited plans to your customers and we can enable overselling all with ensuring resources are managed for account stability! You can have your own private name servers (ns1.yourdomain.com & ns2.yourdomain.com) which will build and solidify your brand.Having a cloud reseller account with WebsitePlex allows you to act as an independent web hosting company! We will also give you a FREE domain reseller account with it's website so you can sell your customers domains, SSL certificates, dedicated IPs and much more under your own brand! We will even give you several FREE billing system options so you can keep track of your customers and payments to you.Want even more? We will throw in for you and your clients over 200 FREE professional website templates, a website builder with hundreds of templates, Softaculous premium; which allows you to set up blogs, surveys, classified ad systems, shopping carts and so much more. As a reseller host you can create and sell cPanel accounts. WebsitePlex's reseller hosting plans allow you k
WebsitePlex (websiteplex.com) has 14 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
14 approved reviews, newest moderated first
Jose
Great people to help me with any issues! I could not be happier with my service, super fast and reliable. I've been a customer for over 4 years and plan to never leave. Hands down, the absolute best from all!
Augusto M.
I been a customer for over 5yrs and I am very pleased with the services provided by the Websiteplex team. I like how user-friendly is the platform and the suite tools that any business must have. I would recommend Websiteplex to anyone as we have done in the past.
Anthony P.
I'm very happy with websiteplex as they have always provided me with efficient service. Up-time has been perfect as well as performance.Thanks again!!!
Burj B.
STAY AWAY AT ALL COST Breakdown: SERVERS: There servers goes down at least 2 hours every week.. I know he would respond and tell me that it's cloud bla bla bla... hence it's down while writing this review SECURITY: They are not doing anything to protect there customers.. They use a server infested with viruses, check his Imunify account and you will see. How can you trust someone who his domain was stolen lol... too much of security SUPPORT: EXTREMELY slow... they respond after a day or two with the most stupidest response, it's always respond to half of your ticket support. Simply horrible and no sense of customer service (be nice when you respond) PRICES: Decent, but there are better else where NOT AMERICAN This company is not American, no business records were found in Florida, you will start with Spanish language once you sign up any how, this company is horrible and NOT reliable... stay away from them
MyCtgBangla
i m still with them engaged here some ticket replies which prove who are they ? Friday, April 9th, 2021 (14:44) // you said you American company but i m doubt as i see control panel in Spanish whatever ! dont reply if you possess some shame shame on you ! shame ! shame on Poor resourced American hosting company ! Friday, April 9th, 2021 (14:36) // trustpilot now and favor me what you said someone favor you/me in trust pilot // Mykhaylo Werter 1 review UA 1 star: Bad Feb 24, 2021 The worst service in the world. The worst service in the world. I called yesterday because we did not receive a reply in ticket to the support service. They picked up the phone and promised to answer the ticket as soon as possible. Instead, the day has passed. No one responded to the ticket. The support service does not pick up the phone, ignoring emails, Facebook Messenger - everywhere. The problem is still unresolved. Do not order anything from this hosting / domain provider. // where you learned those words ? in which university ? i m planning a platform like facebook, tiktok or medium which company like you never handle thats was just my begining with 500GB_ and you cry rudeness with your such limited resource sdnt i say poor American hosting company said ! anyway i m done n concluded so no reply // Friday, April 9th, 2021 (14:13) System Administrator Operator Staff Its clear because you disagreed with a common policy among hosts and were explained on it, you felt it was rude. So in order to not be rude we have to do everything you want, no matter what? This makes no sense in any culture. You were not being reasonable. Friday, April 9th, 2021 (14:10) // you ended chat where other give option to save chat or emailed send my chat and ac history in my email i need to check where i was rude and fraud ? i will put 'chat history' at trust pilot // Friday, April 9th, 2021 (14:09) System Administrator Operator Staff Yes, we are American. Just because you did not agree with what you heard, you cry rudeness. Also, I will also place reviews on your domains that are negative as well for rudeness and abuse. Ill wait until you post. so I can return the favor to you. Friday, April 9th, 2021 (14:05) // yes received refund which is good but i will remember your rudeness and put negative review in trustpilot i will never face such rudeness who are you ? are you American company? i think you are not as American owned company never pay such rudeness //
Reply from WebsitePlexApr 9, 2021
Hi Myctgbangla, Thanks for sharing your thoughts with us. We're disappointed that we had to ultimately terminate our business relationship with you, however we can not tolerate any forms of abuse. In your postings, there is verbiage that I'm not seeing in our records, we keep all communication with clients We wish you well in the future and hope you find a host that can provide you with the service you're looking for. Erinn Customer Advocate at WebsitePlex
Mykhaylo W.
The worst service in the world. I called yesterday because we did not receive a reply in ticket to the support service. They picked up the phone and promised to answer the ticket as soon as possible. Instead, the day has passed. No one responded to the ticket. The support service does not pick up the phone, ignoring emails, Facebook Messenger - everywhere. The problem is still unresolved. Do not order anything from this hosting / domain provider.
Reply from WebsitePlexMar 12, 2021
Hi Mykhaylo, Thanks for sharing your thoughts with us. We're disappointed that you feel you had such a bad experience. We think it's really hard for you to judge our service given that the issue was with your domain registrar (not us) which we took the time to guide you in what they need to do for you. You're blaming us for an issue with a competitor, let alone having our professional services team assist you on their issue. So we're dismayed by this review! We wish you well in the future and hope you find a host that can provide you with the service you're looking for. Erinn Customer Advocate at WebsitePlex
