Average
Based on 68 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
we Clean, we Trash, we Organize
weCleanGarages.com (wecleangarages.com) has 68 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 17 reviews with 1 star · Clear filters
Patricia W.
The day prior to showing up I receive a message they need to cancel because of weather and labor disputes. This was in January, as of today I am still waiting on the $199.50 deposit I paid to be refunded back to me. Mr Solomon Petersen IV said they were having problems with their credit card processing. I have reached out with no response. I am waiting for a response from Thumbtack.
Angie
Showed up high with a dog. Did not move everything. After they left I found items shoved and hidden all over. Did not organize “like with like” as advertised. After they left started to move some things to find dirt, trash, and bugs all over. They just swept around when they were to “remove everything from the garage” to clean. Owner not responsive. Money stollen.
Reply from weCleanGarages.comMar 18, 2026
Hi Angie, We are disappointed to read this review because it does not reflect the full history of the situation. We were in communication with you, and we offered to return before the end of the year at no additional cost, with a different team, to address any concerns. We also have before-and-after photos documenting the work completed. For that reason, it is not accurate to say the owner was unresponsive. We made efforts to resolve the matter, even though no complaint was raised on the day of service and payment was made in full. Later, you advised that you were selling the home, which affected the opportunity for a follow-up visit. As a small business, we simply ask that reviews be fair, accurate, and reflect the complete situation. We remain committed to excellent service and to making things right whenever concerns are brought to our attention. Solomon WeCleanGarages.com
FRAN G.
They never came.
Marco
They never showed up, rescheduled twice, then canceled. Absolute joke of a company and I better get my refund or else I'm reporting fraud to my credit card company.
Unsatisfied C.
I was excited when I found someone to help me surprise a realitive for their birthday. Owner kept canceling and rescheduling booking. I finally requested for deposit to be return? Here I am, a month later and still have not received my money nor the services.
Norah
Did not get what I was expecting at all. I am used to being a very satisfied customer, in life in general, and I do understand that sometimes things aren’t perfect. But I paid over $414 for 3 hours of work. Garage was still visibly dirty. I’ve spent the last few weekends cleaning it myself. The whole reason I hired out was to save time for other projects. I tried to meet the guy half way with a 50% refund - which is much more gracious than some would be. In communicating with the “manager”, I’ve yet to hear back. Wildly overpriced, super disappointing. Additionally, the workers didn’t haul their own debris - cleaning materials were left in my recycling bin, including things I did not want thrown away. All sorts of things were reorganized when I specifically asked for cleaning only. Nice people…bummer project.
Reply from weCleanGarages.comOct 22, 2025
Hi Norah, We’re truly sorry to hear you felt disappointed, as our goal is always 100% customer satisfaction. What makes this situation especially surprising is that, at the completion of your service, you expressed gratitude, approval, and satisfaction — all of which were documented at the time of completion. Our team worked diligently for the full duration of your appointment and completed the cleaning as outlined in your service package. We also make sure to review expectations prior to beginning each job, and every client receives a walkthrough before departure to ensure everything meets approval. We take every concern seriously and welcome the opportunity to discuss this directly to ensure full clarity. Please contact our office at [email protected] or 855-WCG-4YOU so we can review this together. Thank you for allowing us the opportunity to serve you, and we wish you all the best on your home projects. — The weCleanGarages.com Team “Reclaim Your Garage” Jon Schmidt Care Team Manager weCleanGarages
Christopher G.
No contact in a month. I requested for services on the 1st and no one has reached out to schedule an appointment. I'm glad I haven't paid any money up front or I'd have to contact my bank for a reversal. I'll be changing my review once this gets resolved. Until then, I wouldn't trust this company for anything.
Jon E.
I tried booking an appointment. Someone emailed me saying I couldn't book one for a month out because they were so busy, which is no problem. I then booked another appointment for a month out, and someone emailed me again saying it would actually be even pushed out further. Again, which is understandable. If you're busy, that's great. I then emailed again with more dates, and have emailed every 2 or 3 days, with zero response on actually booking my appointment. I found someone on TaskRabbit to come to my house this Saturday to just help me get it done. Sad, because I used them a few years back, and it was a great experience, but maybe this isn't a real business anymore?
