Reply from We Feed RawNov 5, 2025
Hi Sasha, have you reached out directly to our team for more assistance? We take these claims very seriously and would love more information so that we can address your concerns. It's likely that what you are seeing in your duck patties is natural quill casings, or small feather shafts. These can occasionally be present in recipes that use whole-animal ingredients such as duck and turkey, which include skin and muscle attached. Quill casings are made of keratin, the same protein found in hair and nails, and are completely safe and digestible for dogs.
Because we use real, minimally processed cuts of meat, there can be some natural variation in texture and appearance from batch to batch. These tiny, hollow pieces aren’t plastic or foreign material — they’re simply part of the bird’s structure. Please rest assured that this does not affect the safety or nutritional quality of the food in any way. Every batch we produce undergoes third-party pathogen testing and High Pressure Processing (HPP) to neutralize harmful bacteria before it leaves our USDA-certified facility.
Additionally, all of our recipes are based off the canine ancestral diet: approximately 80% meaty meat (muscle meat and associated connective tissue and fat), 10% edible bone, and 10% organ meat--all of which is secreting organ. The edible bone is finely ground into the patty, which is meant to be consumed as part of a complete and balanced diet. Our meals were formulated by a Ph.D. animal nutritionist. We hope that helps but again, please reach out directly to our team at [email protected] so that we can find out more.