weissratings.comReviews of weissratings.com

Hi, The service I received from Janine, Customer Support, was excellent. When I asked about a product guarantee, Janine organised it without problems and kept me updated throughout the process. I applaud Janine's efforts. Thank you! Gary, UK.

Great products -I've used 4 of their products and every one was worth every penny! The advice was sound and it added to my portfolio in a meaningful way. They also stand out with customer service. I had a few requests and some technical difficulties (I'm a luddite!) and they were helpful and caring in their responses. I recommend them without reservation.

My questions were answered quickly and courteously.

Janine was friendly, patient, & knowledgeable in explaining the differences in different levels of particular Weiss services. She cleared up some confusion I'd had and gave me the time needed to decide on course of action. I'm a brand new member of premium Weekend Windfalls.

I have been a member of Weiss Ratings for about a year. I was sold on the hype of the great reputation and "proprietary cycles" of the crypto market. My first complaint is their poor customer service UNLESS they are trying to upsell you. I am inundated with emails, special offers, and telephone calls from "special" people for "special" upgrades. When I have a general question about the service, looking to find something or try to communicate with their "specialists" I receive no call backs and the standard email reply. Secondly, and most importantly, I have been trying to cancel my subscription services for months. With the same customer service, mentioned above, I finally waited for that preverbal long "hold" and had the opportunity to actually talk to a human being. She was pleasant at first until she discovered my intention to cancel. Her demeanor changed and did not want to hear my many attempts to cancel through phone messages and unresponsive emails. She went straight to "policy" and kept giving me the same response overtalking me. This seemed consistent with all of my previous experiences with customer service. The customer service is consistent with the financial services they provide. I would NOT recommend Weiss Ratings to anyone. Yes, they do regularly email their standard long winded explanations of their positions. I have tried several of their services and products and they all have the same consistent pattern, "Dazzle the customer with B----" in hopes they keep paying. Well, I gave them many opportunities to respond to my requests and many "mulligans" for the poor advice. There are many other financial services competing for our dollars that actually perform with their promises. Do NOT sign up for Weiss. I do not usually write poor reviews; this gives me no pleasure in doing so.

At the presentation where I subscribed to the premium service Crypto Wonders, Dr. Weiss stated that if certain financial results were not achieved within a year, the next year would be free. The results were not achieved. And when it came time to renew the subscription, I wrote an email and ask them. I received an email from an employee named Claudio, who informed me that my subscription will be renewed for free "As we did not meet the guarantee". So yes, they showed great business ethics in a difficult situation. They keep their word. I give 3 stars because: - Bad results. My portfolio is in great loss due to bad recommendations, bad timing. - They tried many times to sell me the second year subscription with "$250 discount"(for $3250) a month before exparation date, knowing the guarantee is not met and the next year must be free. Overall for 1 year I gave $3250 only for loosing 50% of my invested money. Hope the next will be better.

The associate was very helpful to review and renew my subscriptions.

Had an onboarding call which was scheduled for 1/2 hour and lasted for nearly 1 1/2 hour. We had some very constructive discussions regarding the features and functions of the subscriptions I purchased. Extremely helpful. Thank You