Great
Based on 270 reviews
Welcome Wagon4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1928, Welcome Wagon is one of America's most recognized new mover marketing companies, helping businesses connect with consumers during the critical first weeks and months after a move. Through targeted direct mail, digital marketing, and multichannel campaigns, Welcome Wagon helps businesses reach new movers as they establish relationships with local providers and make purchasing decisions. Serving thousands of markets across the United States and connecting brands with more than one million consumers each month, the company remains committed to helping businesses acquire new customers, build brand awareness, and foster long-term customer relationships
Welcome Wagon (welcomewagon.com) has 270 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
270 approved reviews, newest moderated first
Debbie M.
We have had many people "Just show up" at church on Sunday who are new to our community and say they got a letter in the mail. Also, Linda Farley is very easy to work with and prompt to help if I have a question or need a request. Thank you, Linda!
Reply from Welcome WagonOct 31, 2024
How great to have new residents join your congregation! Thank you for being a valued customer with us here at Welcome Wagon!
Janice T.
I was offered a $50 giftcard to Olive Garden and other restaurants. All I had to do was listen to a company do a soft water presentation, then I would get the card. THIS IS A SCAM!!!!!!!!! I called them over and over and never received the card. Finally, they sent me a copy of a receipt for a giftcard which I never received. Welcome Wagon is not what it used to be! JT
Patch B.
Cara was extremely responsive and did her very best to make my experience a good one. She went out of her way to make sure that my requests were quickly followed up on. No fault of hers at all, it was not a good fit for my business.
Reply from Welcome WagonFeb 4, 2025
Thank you so much for your thoughtful review! 😊 We’re so glad to hear that Cara provided you with exceptional service and went above and beyond to meet your needs. While we're sorry to hear it wasn't the right fit for your business, we truly appreciate your feedback and hope to have the opportunity to work with you again in the future! Wishing you all the best!
Andrew G.
Julie Clayton with welcome wagon was very professional and helpful, I would highly recommend reaching out to her if you are looking to generate great leads!
Reply from Welcome WagonFeb 4, 2025
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that Julie provided such professional and helpful service! She’s been a true asset to our team, and we’re so glad she was able to assist you. We truly appreciate your recommendation and look forward to continuing to help you generate even more great leads in the future!
Terri R.
Cara at Welcome Wagon is extremely engaging and knowledgeable. She is a storehouse of information and we have experienced very positive results with this service. Thank you for everything Welcome Wagon!
Reply from Welcome WagonFeb 4, 2025
Thank you so much for your fantastic review! 😊 We’re thrilled to hear that Cara was able to provide such engaging and knowledgeable service! She's a true expert, and we’re so glad to know that you’ve experienced positive results with our service. We truly appreciate your support and look forward to helping you achieve even more success in the future!
Gregory P S.
we did not receive one lead from the advertising we did. I never saw one ad hit Facebook and I am in the key demographic that we were advertising in.
John F.
We have been with welcome Wagon for 35 Years and have been Happy with the results
Reply from Welcome WagonFeb 4, 2025
Thank you so much for your incredible loyalty over the past 35 years! 🎉 We’re thrilled to hear that you’ve been happy with the results and are grateful for the opportunity to continue supporting your business. Here's to many more years of success together!
customer
I was supposed to receive the welcome wagon package in the mail so that I could view my ad. After repeatedly asking I was sent a digital email with an example. That is not what I agreed upon. In addition, I have not received one inquiry from any of the ads that went out. I am now on almost my fourth month of paying for the service that I have not received any benefit from.
Reply from Welcome WagonOct 27, 2022
I am very sorry to hear that you did not receive a physical copy of the Gift Book, as well as that you have not received responses to the marketing. I will request someone from our Customer Success team reach out to you to correct this.
