WellaWhiteReviews of wellawhite.com

I purchased the toothpaste whitener on July 7th, and it has not arrived. I have been back and forth with their chat/staff about shipping, and they sent this tracking number that has not moved from Ordered to Shipped since July 8, 2025, and has not been updated on the tracker to see where they are with the products. I don't know if the products are in the warehouse or customs. What are these people doing selling products online if they do not intend to ship the products to the customers? Yet, how are they getting away with doing this to the consumer? Oh, this is extremely bad.

I tried to place an order for the toothpaste to try it and they upgraded to sending me 3 toothbrushes I did not want. Emailed and called and 15 minutes later they said it was already shipped (took 15 minutes for someone to answer customer support, but I called right away). They said I could send it back, but then I got an another email saying hygiene products are non-returnable. My credit card told me to return it (although the shipping to Lithuania may be more than the shipped items). Then they will open a dispute. I tried to fix this within a few minutes of ordering, but they have this scam all planned. Even if I like the toothpaste, I will not buy again. Plus, if I knew the company was in Lithuania, I would not have bought... the website says "WellaWhite image AMERICA’S #1 RATED DENTAL CARE BRAND." It is not even an American brand as the "contact us" page says: UAB Commercecore, Savanorių pr. 363, Kaunas, Lithuania

This company is an absolute scam. I was conned into purchasing more items than I wanted by them advertising a price for 5 but only having”each” in small print. I immediately contacted them to cancel when I saw the Paypal notification and was told too late. My experience is identical to another poster on this site with identical email responses. Roxanne Sanders 1/5/25) Have lodged a dispute with Paypal and await resolution in due course.

Finger weg von diesem „Unternehmen“!!!!!! Alles riecht nach Betrug!!!! NICHT BEI DENEN BESTELLEN!!!!!

I’m not one that normally leaves a negative review but, hopefully I can save someone else some trouble. My son ordered these toothbrushes for Christmas. 1st, they doubled his order & yes, charged him for it, and 2nd the toothbrush broke after only 5 months of typical use. Customer service says their policy is 30 days & then gave excuses when I asked to speak with someone else. When I tried calling back, they would not answer the phone. My son paid over $100 for these & they will do nothing about it. Please use your money at a reputable company & not with Wella White.

They didn't receipt my payment, but they took the y. I never received my order, there was no tracking details sent. They didn't respond to any of my messages. DO NOT USE THIS COMPANY!!!!

BE WARNED! DO NOT BUY FROM THIS COMPANY. What a shocking company! Do not waste your money. They are not ethical at all. Clearly states two year warranty but just try getting a faulty item replaced. I bought a toothbrush which stopped working after 3 months. They have refused to give me a refund or replacement even though the product is not working or fit for purpose. I would rather be rating them no stars at all.

Bought a dental flosser after extensive searching, paid £80 + and waited ages for it to arrive, disappointed is not the word when it did arrive, it lacked power was quite flimsy and not what I expected for the money. Anyway after 3 months it just gave up and is now exactly where it belongs……in the bin. Furthermore it comes in a generic box with no business details, phone number etc. Do not buy, save your money.