Well Potted PlantsReviews of wellpottedplantsae.com

Didn't even proceed with my service. They confirmed a time that they did not follow even though I cleared my schedule to meet them. After calling them out on it, they simply stopped replying to my messages. I guess the service is as bad as the reviews online make it out to be

Before payment, they were quick to respond, made big promises and assured me I would receive healthy plants of the exact size shown, along with the premium pot I paid an extra AED 100 for. The moment they received my payment, they became completely unresponsive. Calls, messages and follow-ups were ignored. After exhausting every attempt to contact them, I filed a cyber fraud complaint. When I informed them that a complaint had been lodged, they suddenly dispatched the order, without any prior notice, confirmation or communication. What arrived was nothing like what I had paid for. The three plants were significantly different in size from what was advertised, the AED 100 premium pot was missing entirely and the plants themselves were in terrible condition. Half-dead, unhealthy and poorly maintained. Delivering an incorrect order only after a complaint does not make up for poor business practices. It only reinforces the lack of professionalism and accountability. This has been one of the worst online shopping experiences I've had. Based on my experience, I would not trust this seller again and cannot recommend them to anyone. Save yourself the frustration, stress and financial loss. there are far more reliable sellers who value their customers and honor their commitments.

Absolutely terrible experience. I was promised that my plants would be delivered on Friday if I was to make the payment now and they were not delivered until Tuesday the following week and they said they’re going to be sending a another plant as a compensation that did not happen. They sent also the wrong plants and wrong order. The plant height was not the one I ordered! Very disappointed!

One of the worst online shopping experiences I’ve had. The promised delivery time was false, communication was misleading, and customer service was effectively nonexistent. I felt deceived throughout the process, and resolving the issue was nearly impossible. I would strongly advise others to think twice before ordering from this company.

They are basically a scam. I never received the plant that I paid for. I went to ALL nearby buildings and asked security, checked every CCTV to see if it was deleivered to somwhere else. No! and customer care basically shot the phone to my face and blocked me.

Absolutely shocking customer service. Very happy to take your money but they don’t deliver and then ignore you. I got one reply to say delivery tomorrow and then…..nothing. 2 weeks later I’m still non the wiser. So who knows where my money is?! Incredibly frustrating and just plain rude. Avoid. Avoid. Avoid.

This feedback is not about the plant itself, but about the worst customer service I have ever experienced. While your website clearly promises next-day delivery, it took 8 days for the plant to arrive. During that time, I sent multiple emails, WhatsApp messages, and made several phone calls without any response. When someone finally answered, the interaction was disappointing, she sounded disengaged, spoke in a cold tone, and came across as rude, unprofessional, and careless. Although the plant quality is very good, the overall experience was extremely frustrating. I will not be ordering again. Truly disappointing.

Warning, warning, warning....this is a scam . They make a nice website, they function from outside the UAE. They take orders, charge the credit cards, never deliver. On occasion where it seems that a delivery is made, it is via a local plant shop, you never know who they are, what is delivered is NOTHING like what you ordered. Beware WELLPLOTTEDPLANT at all if you don't want to loose you money, like I did.