WellyxReviews of wellyx.com

We want to give a huge thank you to Wellyx and their entire team for being such an incredible partner as we open our new gym in Tucson, Arizona. The support, professionalism, and guidance throughout this process have made a huge difference for us. A special thank you to Sandra Castro, who has truly been a godsend. Her timeliness, willingness to help, and ability to coach us through every step made this an amazing experience. We are extremely grateful and can’t thank her enough.

Sandra Castro and her team were an absolute pleasure to work with as we set up Wellyx for our dance studio! Our business has very specialized needs, which led to our team turning down a bevy of other booking platforms we talked with. Having researched and talked with several booking platforms, Wellyx had what we required and at a competitive rate! Not only did the team at Wellyx confirm that they had the capabilities to handle our needs, they had a comprehensive onboarding to set up our booking nicely. I have nothing but good things to say about Sandra and the rest of the team at Wellyx. They even prioritized being available for our launch day to ensure a smooth premiere of our booking service.

Wellyx is a game changer in the gym management software world! Others do not compare to the function, ease of use and excellent onboarding Wellyx provides. You are not alone setting it up or going through scenarios for your business. If you have trainers, classes, services and products - this is the software to use. Door access, payroll, scheduler, it is all in one.

The team is very responsive and they aim to please all the time. That's something I consider to be very important.

The level of support from Tammy and Mike has been phenomenal. The onboarding process is like nothing I've ever experienced before - knowledgable guidance, calls whenever I requested them, and thorough checks and balances to ensure we were good to go. The software itself is very versatile and meets all my gym and studio needs. Good job, Wellyx!

We switched to WellyX from a different platform, primarily because we wanted a door access control system to work with a software. Sales Process: we worked with JJ, who was great. Since we had a platform before, I knew exactly what I was looking for. He took the time to answer my specific questions and didn’t try to do a generic demo like some other companies did. He was honest and upfront, and once we knew the system checked all our boxes, we moved forward. Door access control: since this was a major driver for us, it was VERY important. We made it a priority to arrange shipping for the hardware ASAP. It took just over a week to arrive which was reasonable given that it came from the UK. Installation was not as easy as we were told. The diagrams in the manual don’t match the hardware exact and there is some confusion between the master diagram and the lock specific diagrams. Luckily we have some friends who helped us out, and with some tinkering and help from support we got it figured out. Now it’s up and running, it’s incredible and members love it! On-boarding: each call there was a team to help out and they would customize things live as we were going through training. I’m not the easiest person to deal with at times but they were always happy to tackle my list of questions I had at the beginning of each call, even move around sessions to accommodate. My recommendation to others is to spend time on your own familiarizing outside of training because there’s a decent amount to get comfortable with, and it helps to speed up the process by learning basics on your own then let the team guide you through features that are not as obvious. Towards the end, Emma took lead on our on-boarding and worked hard to make sure we hit our launch date. She was very easy to get responses from (mostly be email) but would also call me direct to walk me through specific things. Without the on-boarding team it would have taken several extra weeks to get switched across. Switchover: any business who has gone through this knows it’s a pain in the backside. WellyX took a lot of this stress off of our plate, transferred our members to the new platform, transferred recurring payments, and even scheduled our go-live email. Overall: we have no regrets switching to WellyX. It meets our business needs, and we continue to receive 5 star service from their team.

I can't remember if I found wellyx on social media or if they reached out, but I'm glad they did. We are a golf simulator business that was using a different software in the past, wellyx offered a better solution, initially I was skeptical but our initial calls were so good that I decided to give them a try. Working with them has been very easy and they have been very supportive as I make this transition. The support team is definitely a highlight. They are very responsive and helpful. Best of all I get a better software for less the price!

Starting from sales through onboarding and technical assistance, the Wellyx team has been very helpful, caring, engaged and they understand the software thoroughly and able to convey information to all levels of our company. We look forward to working and growing with Wellyx.