Excellent
Based on 334 reviews
WeShare Health4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WeShare Health is a nonprofit health sharing organization built to make healthcare simpler, more affordable, and more human. Members contribute monthly to share one another's eligible medical expenses. We partner with organizations like Noom, BetterHelp, and Amwell to help keep members healthy. When they're not, WeShare Health steps in to share costs. Founded in 2018, WeShare Health has served more than 100,000 members nationwide and shared more than $50 million in medical expenses. Members access a national network of more than 1 million physicians at 30 to 60 percent less than comparable traditional insurance. Rated 4.6 out of 5 on Google Reviews and 4.8 on Trustpilot by members, and certified as a Great Place To Work® by our employees. Our purpose is clear: people before profit. For more information, visit www.WeShareHealth.org.
WeShare Health (weshare.org) has 334 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 2 reviews with 3 stars · Clear filters
Verne D.
Monica did a great job helping me out today.
Reply from WeShare HealthOct 20, 2026
Hi Verne, Thank you for the kind words! Please don't hesitate to let us know of any concerns or questions you may have so we can give you a fully satisfactory experience! We hope you have a great week!
Maureen S.
For a Christian organization they are not honest. When we signed up we were assured our local hospital and associated primary care provider participated with WeShare. During the onboarding they said they just found out the hospital and doctor would not be participating as of January 1, 2026. I was left with online healthcare providers only. After two months feeling vulnerable with no local healthcare I called the customer service number. Was on hold 80 minutes waiting for a representative to answer. When they finally did answer and waiting another 20 minutes after being transferred, I told them I wanted to cancel. They tried to convince me to stay and wouldn’t take no for an answer until I told him we were lied to and had no local healthcare access. They then send you a form you need to electronically sign and send back which I did that day. I then got an email reply they had received my cancellation request but I may still be charged for the next month even though I gave them a full two weeks notice. Now I have an email saying they are going to charge my card and there is no way I can delete it, I tried. Not a very Christlike way to do business. 3/1/2026 follow up to review. I did receive a call and then a text from Peter asking to speak with me about my experience. Due to my work schedule I let him know I was only available on Friday and he asked me, "What time would be best for you tomorrow?" I replied almost immediatly with the best time for me including the time zone. I wasn't surprised when no call came, not at the time I had sent and no call or text all day. At least they are consistant and predictable. 3/11/2026 Peter sent me a text saying their phone system was having issues and he did not get my text response. We scheduled another call and this time we connected. He explained that since my review they have made changes in how they handle providers for enrollees. Now if there is no health care provider in your area they will work until at least two are found. They are also doing more training with their customer service representatives, adding more of them, and made changes in how cancellations are handled. The warning that, even though you have canceled you may still be charged the next month enrollment fee, he said was removed from the cancellation email and the automatic payment notification will not go out. I appreciate they are making an effort and hopefully other members will have a five star experience. Health care needs to change and if We Share can follow through with what Peter told me they have a good shot a making a difference.
Reply from WeShare HealthFeb 24, 2026
Hi Maureen, we’re truly sorry for the frustration you’ve experienced, and we appreciate you bringing these concerns to our attention. We understand how disappointing it must’ve been to learn your local hospital and primary care provider were no longer part of the PHCS network. Our team reached out to these offices more than 25 times, and once we finally connected, they confirmed their participation had changed. As soon as we confirmed that, we let you know and offered assistance for finding other active providers in your area. We apologize you did not feel supported and we’re working to improve that process moving forward. We know long hold times can be frustrating, and reducing wait times is something we’re actively working on. Regarding your cancellation call, we’re sorry if it felt like you were being pressured to stay, that was never our intention. Our goal is for every Member to feel comfortable and supported in choosing the healthcare option that’s right for them. Regarding the contribution email you received while your cancellation was processing, that message is automated, which caused it to go out before your update completed in our system. You won’t be billed for the upcoming month and we’re already reviewing how to pause automated notices during cancellation to avoid creating extra confusion. Our management team has reached out to follow up personally and make sure this situation is fully resolved for you. We truly appreciate your patience and the chance to make this right.
