Carmen M.
The West and Willow team were super…
The West and Willow team were super helpful!!

Great
Based on 18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Carmen M.
The West and Willow team were super helpful!!
Roxanne T.
Vraiment très beau! Je suis 100% satisfaite du résultat !
Michele D.
Great website easy to navigate!
Julie P.
Wow! The portrait looked just like my late dog. It really helped us in our grieving process. Thank you.
Bridget R.
I have paid for Rush shipping but it did not define what that means and if I will get the present before the holidays …
Reply from West & WillowDec 20, 2023
Hi Bridget, We are very sorry for the confusion. Please be advised that "Skip the Line" is to expedite the illustration, not the shipping. It skips the line of orders that are ahead of you; your order will be prioritized. Upon checking your order, it will arrive before Christmas.
Judy G.
Super easy to follow instructions and order. Perfect Holiday gifts for my boys and their dogs.
Frankie’s M.
Easy to order. Outstanding quality!
Casidy H.
My order came faster than expected and is perfect! Customer service is very helpful and quick too.