Diane C.
Center drawing on picture
Center drawing on picture
Reply from West & WillowDec 20, 2023
Hello Diane, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Great
Based on 18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Diane C.
Center drawing on picture
Reply from West & WillowDec 20, 2023
Hello Diane, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
ASHLEY
Great customer service!
Andrea M.
You didn’t even print out picture!
Reply from West & WillowDec 15, 2023
Hi Andrea, We are very sorry for the confusion. Upon checking your order, it was already delivered. Please check your email for more information.
Heidi R.
No idea where my order is. It’s been 2 weeks and no order update.
Reply from West & WillowDec 20, 2023
Hi Heidi, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Darlene P.
Easy to navigate
Daniel L.
Easy to order.
Trish R.
Delivery was very fast! Beautiful gift!
Lisa
Customer support