Erika H.
Classicly Adorable
Love it! So personal and adorable. Simple and classic. A memory for a lifetime

Great
Based on 18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Erika H.
Love it! So personal and adorable. Simple and classic. A memory for a lifetime
Kelsy R.
Our picture turned out absolutely perfect of our two mini golden doodles. It almost brought us to tears when we opened it.
Michelle
Very helpful when I needed help with a refund. Very quick when processing the refund on my 1st order.
Reply from West & WillowDec 13, 2023
Hi Michelle, We're happy you had such a positive experience with us 🤩 Thanks for entrusting us with your pet's portrait!
Jazmin G.
Amazing customer service ! Thank you!
Reply from West & WillowDec 13, 2023
Hi Jazmin, Oh wow! Thank you for sharing this amazing experience. 😊Our CS team loves to make people smile.
Elizabeth L.
This site is so easy to use and navigate. Ordering was very smooth and the picture came in quickly and they also shipped in an appropriate box to protect it.
Daryl M.
Timely responses to email
KELLY F.
I've ordered from West and Willow before and was very pleased with the product. So much so, that I'm ordering again!
Katelyn M.
This is my third time ordering from West & Willow. They always do a wonderful job and the turnaround is quick. I would recommend them to everyone!