West & WillowReviews of westandwillow.com

Pet Stores
New York

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4.1

Great

Based on 18,273 reviews

West & Willow4.1

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About West & Willow

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.

West & Willow (westandwillow.com) has 18,273 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: westandwillow.com
Website: westandwillow.com
Category: Pet Stores
Location: New York
Listed on Folks Told: 2026

West & Willow reviews

18,273 approved reviews, newest moderated first

Jayden T.
Sep 11, 2023
The photos came out stunning!
The photos came out stunning!! It made me emotional to see my fur babies portrayed so accurately! They really take your photos and bring them to life
Vanessa A.
Sep 11, 2023
Easy ordering experience
Easy ordering experience so excited for my artwork for my new apartment 🤗❤️
Riley
Sep 10, 2023
Haven’t received an update with my…
Haven’t received an update with my order in over a week
Reply from West & WillowSep 12, 2023
Hello Riley, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Allison R.
Sep 10, 2023
Great response and communicative
Great response and communicative
Katy C.
Sep 10, 2023
Very good follow up and service for…
Very good follow up and service for revisions and feedback.
Chrisey G.
Sep 10, 2023
I absolutely love my photo and mug!! And I had a few questions and the support team reached out in such a timely manner and was so kind and helpful in my questions! Will definitely tell others!
I absolutely love
Nice B.
Sep 9, 2023
Nice book
Nice book Expensive
Reply from West & WillowSep 11, 2023
Hi Colleen, Thank you for giving us the opportunity to make art for you! It was a pleasure working with you.
Unknown
Sep 9, 2023
Frame is very cheap corners were apart…
Frame is very cheap corners were apart upon arrival. The glass was scratched.
Reply from West & WillowSep 11, 2023
Hi Laurie, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.

West & WillowReviews of westandwillow.com

Rating breakdown

What customers rate

About West & Willow

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West & WillowReviews of westandwillow.com

Rating breakdown

What customers rate

West & Willow reviews

The photos came out stunning!

Easy ordering experience

Haven’t received an update with my…

Great response and communicative

Very good follow up and service for…

I absolutely love my photo and mug!! And I had a few questions and the support team reached out in such a timely manner and was so kind and helpful in my questions! Will definitely tell others!

Nice book

Frame is very cheap corners were apart…

About West & Willow

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

West & Willow reviews

The photos came out stunning!

Easy ordering experience

Haven’t received an update with my…

Great response and communicative

Very good follow up and service for…

I absolutely love my photo and mug!! And I had a few questions and the support team reached out in such a timely manner and was so kind and helpful in my questions! Will definitely tell others!

Nice book

Frame is very cheap corners were apart…