Tn
So realistic
So realistic! Looks exactly like them it's perfect

Great
Based on 18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Tn
So realistic! Looks exactly like them it's perfect
Jamie
I loved my Portrait. It’s so hard to get a picture of my 3 pets. But I got my wish come true with this portrait
Jill S.
the website was user friendly. I don't have the item yet, so cant offer experience on that yet.
Reply from West & WillowAug 28, 2023
Hi Jill, We are so pleased that the order process went smoothly! Thank you for joining the West & Willow family. 😍
Unhappy C.
Worst customer service I’ve EVER experienced. Thanks for ruing my surprise by delivering to the wrong address!
Reply from West & WillowAug 28, 2023
Hi Monique, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Damien N.
We loved the picture of our puppies from West & Willow. They’re a nice style that totally suits our home.
Cheryl S.
I can’t comment on the product as I just placed the order, but so far the customer service is stellar! I accidentally entered the wrong shipping address and emailed the company. I very quickly received a response saying they have corrected my error. Thank you!!
Sheryl G.
Was easy to order - and the price was reasonable
Reply from West & WillowAug 28, 2023
Hi Sheryl, We are so grateful for your kind words. Thanks for sharing your review with us and the West & Willow community.
Mia R.
Andrian was amazing. They worked with me for 2 months as I nitpicked my proof until it was perfect and was always kind and patient.