Excellent
Based on 638 reviews
whiskerDocs4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
Leslie
WhiskerDocs answered my questions quickly and accurately and put my mind at ease. Very glad to have them as a resource in caring for my pup!
Reply from whiskerDocsSep 18, 2025
We love hearing that we were able to ease your mind and provide clear answers. Thank you for sharing!
Christian
The representative was incredibly knowledgeable, personable, and compassionate about my worries. I started the conversation after googling what my cat might be suffering from based off their symptoms. As I'm sure we all know, googling symptoms is the best way to worry yourself about the worst. The representative did actually confirm that the things I found online could all be the cause for his symptoms, but was able to explain the most to least likely diagnosis based off his overall behavior, other symptoms, and onset period. They calmed my worries greatly and gave me their best diagnosis based on the fact that they couldn't physically inspect him. I immediately assumed that I needed to go into an emergency vet, but they told me that it wasn't necessary based on his current symptoms. They said he definitely needed to be checked out as soon as possible, but that it wasn't immediately life threatening. Because of that I was able to save money on an emergency vet visit, but was still able to get my pet in the same day. The vet diagnosed my pet with the same illness the representative suggested was most likely. Thanks to this I already had a general idea of what care would be required, a general idea on cost (obviously varies based off location, veterinarian clinic cost, medication, etc), and gave me a reassurance it wasn't life threatening! The representative even understood the reference to my pets name and gave a reference to it during the conversation! Them doing that actually brought me so much joy, and was a bright light in a time of darkness! I was always be coming to Whiskerdocs first for any future concerns!
Reply from whiskerDocsSep 18, 2025
This is such a heartfelt review—thank you for sharing in such detail. We’re so glad our representative could provide reassurance, save you an unnecessary emergency visit, and even brighten your day with a personal touch about your pet’s name. Our team is so passionate about people like you and making sure your pets get the care they need while supporting you in every way during the process. Stories like yours are exactly why we do what we do!
Denise S.
They were friendly and knowledgeable and caring.
Reply from whiskerDocsSep 18, 2025
We’re so glad you felt cared for and supported. Thank you for your kind words!
Reid M.
So nice to have a vet professional to talk to about the issues with my dog. Gave me more ideas about what could be going on and also eased some of my stress. She listened and asked thoughtful questions. Happy to have this service!
Reply from whiskerDocsSep 18, 2025
We’re thrilled to hear our team was able to both ease your stress and provide thoughtful ideas. Thank you for letting us be part of your pet’s care journey!
Андрей Т.
Всё отлично работает и со всем справляется!!!
Reply from whiskerDocsSep 18, 2025
Thank you for the feedback!
Jeff E.
Great advice and terrific follow up! Big perk with Pets Best insurance.
Mayra Z.
She help me understand a little about my concerns about my cat sickness and about my kitten is hard to have a cat sick it is stressful but she help me understand and the only think was my connection was loss so I wasn’t able to finish with questions but the rest was completely helpful thanks
BL
Through and kind vet professional. Appreciate the follow up email with all the info
