Excellent
Based on 55 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a family-owned flooring company that has been in operation since 1959. We are proud to be a small, female-owned business. We are a full service flooring dealer providing quality product solutions and professional installation methods. No job is too large or small for us! We have the tools and expertise to complete a wide range of residential and commercial project sizes. We service the Roanoke Valley, Salem, Smith Mountain Lake, the New River Valley, Botetourt, New Castle, and Rocky Mount.
Whitt Carpet One Floor & Home (whittcarpetonesalem.com) has 55 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
55 approved reviews, newest moderated first
Burley & Margaret E.
Salesman very knowledgeable,went out of his way to help us match up new flooring with old flooring already in our house and installers were on time and professional.
Reply from Whitt Carpet One Floor & HomeOct 20, 2016
Hi Burley & Margaret! Thank you so much for the positive feedback! We hope to work with you again soon!
Phillips F.
We had a very good experience with the staff and installers, very professional. Also we are very happy with our carpet and would use them again.
Reply from Whitt Carpet One Floor & HomeOct 19, 2016
Thank you for the positive feedback! Thanks so much for your recommendation and we look forward to working with you again soon!
Jeff
From the beginning to the end the experience is just as any homeowner would expect -Excellent! Carpet was not properly installed by a Lowes contractor and had multiple ripples in multiple rooms. Furniture was moved as part of estimate and carpet stretched to look new again. Very professional company that provided an excellent service!!
Reply from Whitt Carpet One Floor & HomeOct 19, 2016
Hi Jeff! Thank you for the positive feedback! We appreciate having the opportunity to work with you! Thanks so much for your recommendation and we look forward to working with you again soon!
Michael & Danielle S.
From the minute we walked into the showroom we were welcomed and felt like we were showered with just the right balance of space and time to think and guidance and knowledgeable help. Emily has been a lifesaver in every single thing we have needed to make our new home ours. Our floors are beautiful, impeccably installed and above all else every person we worked with has been professional, kind and purely a pleasure. I would recommend Whitt to anyone.
Reply from Whitt Carpet One Floor & HomeOct 19, 2016
Hi Michael and Danielle! Thank you so much for the positive feedback! We truly appreciate having the opportunity to work with you! Thank you for your recommendation and we look forward to working with you again soon!
Bryan and Tina P.
We have used Whitt Carpet One in Salem, VA for many years. Always a good experience. They stand behind their products AND their services, so we will use them every time.
Reply from Whitt Carpet One Floor & HomeSep 21, 2016
Hi Bryan and Tina! Thank you for your recommendation and I look forward to working with you again soon! -Bob
Kelly D.
I found my sales rep Emily to be reliable, knowledgeable, and helpful. I would totally recommend this company for all your flooring needs.
Reply from Whitt Carpet One Floor & HomeJul 21, 2016
Hi Kelly! Thank you for the positive feedback! Thanks so much for your recommendation and we look forward to working with you again soon!
Dale & Pam F.
Prompt professional service with a good price point. Customer oriented company that finds the right product for your needs. Very helpful in discussing the pros and cons of the many different choices in the carpet world. Color, wear, comfort, durability were all factors we needed to consider. These were all sorted out for us and we choice our carpet accordingly. Highly recommend this company for their service and products.
Reply from Whitt Carpet One Floor & HomeJun 15, 2016
Hi Dale and Pam, Thank you for this great feedback! We are so happy to hear that our team was able to help you find the perfect carpet for your needs. Thanks so much for your recommendation and we look forward to working with you again soon!
