Wholesale2b.comReviews of wholesale2b.com

Reply from Wholesale2b.comJun 28, 2021

Hi Deepak, Thank you for taking the time to provide us with feedback. I'd like to clarify some things here. About the product prices, those are provided to all of our members on 'as is' basis, which means they directly come from the suppliers - and Wholesale2B doesn't intervene or alter those prices in any way. If you feel that some suppliers are priced high, you can report the same to us, and we'd investigate the matter immediately. Also, the tracking codes are immediately sent to you once the suppliers provide us with those, without an inch of delay. About the response time in customer service, all of our support tickets are answered within 24 hours on business days. The beauty of our ticketing system lies in the method that we employ. There are no middlemen in this process. Any technical issue is answered directly by our developers, and order-related issues are handled by the fulfillment team. For the website's user experience, please send an email to us about the same. We'd definitely look into it, as we're constantly striving to deliver the best experience to our members. The $80 to $10 comparison seems a bit far-fetched, for 1. we make sure that we get ONLY the wholesale prices of the products and 2. we closely monitor the price changes. However, please feel free to provide us with the proofs of the same, and we'd intimate with the suppliers. About the transaction difference issue, like we explained, we only deal in US Dollars and any conversions made are by your bank and/or PayPal, and not us. Hence, the resolution has to come from them and not us. We've refunded you the same amount that was paid to us while you made the transactions - we did not deduct anything from the same. Again, thank you for your association with Wholesale2B. Thanks and regards, Peter Caradonna CEO - Wholesale2B

Reply from Wholesale2b.comMay 11, 2021

Hi Leonardo, Thank you for your review about Wholesale2B. Our Ebay integration is indeed something that we pride upon. :) I see that you didn't have a very pleasant experience with us and our services. Let us address all the concerns one by one, shall we? About items being overpriced - the prices are wholesale prices provided by the suppliers, and Wholesale2B offers them to you on 'as is' basis. We do not inflate or increase the prices by any means, they're purely supplier-provided. While most of our products could be purchased using PayPal and Credit Cards, some categories or products may require us to impose restrictions. These are products that may fall into a more NSFW category, for which we require wire transfers - and it is made very clear in the Products browsing page itself. The reason why you could not use a credit card or Paypal was because your account wasn't completely verified at the time. We at Wholesale2B perform multiple checks to make sure that the account holder is indeed authentic, and these steps are taken to ensure our member's safety. Also, we've now verified your account, which means you could now process your orders without any issues at all. Again, I apologize for your experience with us. Could you please get in touch with us using our ticketing system so that we could help resolve all of your concerns? We're more than willing to provide you with an experience that you expected from us. Perhaps that could motivate you to remove some points from the Cons section and add them to Pros? :) Please reconsider your decision. Please be assured that we constantly strive to create better member experiences. Thank you, Peter Caradonna CEO - Wholesale2B