Wiggins HairReviews of wigginshair.com

The wig arrived the exact time I was told it would. My hairdresser had so much fun installing it on me cause it’s so easy and soft and didn’t need any pre-bleaching or pre-plucking. Will definitely shop again💗

Great customer service and I love my purchase. I purchased a front hd lace. It was sent with gifts as well.

I am filing this complaint regarding deceptive and unethical business practices by this seller on TikTok Shop. After purchasing a wig advertised as 18 inches, I left an honest review based on my experience. The seller then contacted me outside of the TikTok platform and offered me a free replacement product in exchange for deleting my review. I was persuaded to delete my honest review in good faith. After I deleted the review, the seller sent a replacement wig claiming it was 18 inches. However, the wig measures approximately 14 inches and was packaged in an 18-inch labeled bag, which I believe is misleading. When I questioned the discrepancy, the seller blocked me. I am not seeking a refund. My concern is the seller’s manipulation of customer reviews, deceptive product representation, and blocking communication after misleading conduct. I have screenshots of the off-platform messages offering compensation in exchange for deleting my review, as well as photos showing the actual wig length and packaging. I am requesting that this business be investigated for deceptive practices and review manipulation.

I received a HORRIBLE unit that they offered to refund me a whooping $20 for. The wefts were totally visible and could be seen no matter how the hair was styled. I went back and forth with them for DAYS. do not but from these horrible people with their horrible wigs!!!

I love Wiggins company so much, I will continue to shop here all of there wigs a high quality long lasting & succeeded my expectations. So many different color choices& styled looks making getting ready so much easier 10/10 ❤️🏆👌 you are able to choose a higher density creating more volume I adore a full look . Cap sizes are provided what more can I ask for ❤️ I am also thankful for there customer service .

This is my first order from Wiggins. Shipping took a while but they were helpful along the way. The wig came pre curled, hair is soft, no issues at all

If I could give them zero stars I would. I saw someone make a similar review and my only regret is not seeing it before I sent this company my money. They stated the wig was sent, delivered and received according to THEIR courier, but nothing was delivered to me. It’s been over a month of back and forth and them pretending to look into the issue, until I asked for a refund and miraculously an update appeared. The update? They can’t do anything. Please try any other wig company before you try Wiggins. Your money will be gone and you will be wigless.

This company is a fraud and a scam. They delivered my package to the wrong address and then denied responsibility and lied to Paypal stating everything was delivered to me and my claims were false. I have photo proof of the delivery to the wrong address, a signed letter from FedEx, and multiple emails from Wiggins confirming I didn't receive this package. I asked for a full refund for the issues and instead was denied and told I could only get a $200 refund. I paid $560 for 2 products and didn't receive anything. I do not want a reship or exchange. Give me my money back. All charges will be disputed and I will continue to report this scam and fraud until the issue is resolved.