Excellent
Based on 64 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wild Oak Trail is a family run Off-Grid Adventure Store. We offer high quality products for your Homestead, Tiny House, Cabin, RV or campsite. We also offer a variety of products to help you prepare for emergencies. We don't just sell stuff though, we pride ourselves on being a helpful resource! With our Ultimate Preppers Guide, Beginners Guide to living off the Grid and many more helpful blogs and comparison articles that our team has spent hundreds of hours of research and care creating.
Wild Oak Trail (wildoaktrail.com) has 64 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
64 approved reviews, newest moderated first
Mark M.
Everything went extremely well
Reply from Wild Oak TrailOct 3, 2025
Hi Mark! Thanks so much for taking the time to share that. We're so glad to hear everything went well and we hope to work with you again in the future!
Rodney Y.
Very poor experience. They shipped my $1000 plus purchase to a different address and were not cooperative in helping me find it. I confirmed to them the address on the shipping label with pictures once the good people who received it contacted me. I will not order again from this company.
Reply from Wild Oak TrailAug 11, 2025
Hi Rodney, We completely understand how frustrating this was for you, and we’re sorry you had to go through it. We submitted your address correctly to the manufacturer, but the shipping label was missing a number unfortunately. I reviewed the correspondence you had with our team and it looks like we were fact finding to see what happened and looking into it for you, however the issue was resolved so quickly there wasn't any more action needed on our end. Rest assured we would have continued to work on this until you had your unit in your hands. We’re following up with our partners to make sure this kind of mix-up doesn’t happen again. —The Wild Oak Trail Team
Charis G.
The customer services is great! You get a person on the phone and when you do get their recording they call back right away. Our heater arrived quickly and right on time. So far, perfect!
Reply from Wild Oak TrailJul 24, 2025
Hi Charis!! What lovely feedback! We really appreciate you taking the time to share your experience!
Garnett H.
Great service and products promptly delivered
Reply from Wild Oak TrailJul 8, 2025
Hey Garnett, Thank you for taking the time to leave us a review. If we can be of any further help please reach out!
Wasichu W.
Got my Titan Boost with 2 batteries as a backup power source from WOT and so far it's performance has been flawless!
Reply from Wild Oak TrailJul 2, 2025
Thanks so much for sharing Wasichu!
Andi K.
My initial purchase was a Berkey and I got everything in perfect condition years later i called about filters not only did I get a human on the phone he was very helpful
Reply from Wild Oak TrailJul 2, 2025
Thank you so much for that positive feedback Andi!
Gary
The quality of the products is first rate.
Reply from Wild Oak TrailJul 2, 2025
Thanks for taking the time to share that Gary!
Wendy K.
I chatted with Josh who was respectful, helpful and informative. His product knowledge is impressive which made me feel comfortable going forward with my purchase.
Reply from Wild Oak TrailJul 2, 2025
Thanks for taking the time to share that Wendy!
