Willoughby’s CameraReviews of willoughbys.com

As others have said, BAIT AND SWITCH, I ordered a Nikon Lens NIKON 16-80MM AF-S DX NIKKOR F/2.8-4E ED VR LENS, received an email that said there was a problem, was told it had a EU mount, would ship US Mount, told them my camera, was told it was compatible, (it is not) received an out of the box lens, attempted return, was told only if I paid a 247.00 restocking fee payable by check or money order BEFORE I could return the paid for lens. DO YOUR LEGWORK...this has happened to many.....

Absolutely bait and switch. No where it said the Fuji xt4 camera and 18-135 lens I ordered was not for U.S market. I get a call from them saying no U.S warranty or English literature available. I canceled the order. Dont take the bait..

Found "Great Pick" on Google Shopping from this store. Ordered through the store website, and two days later, got a call to "confirm" the order, asking me if I want to change the merchandise to US warranty, which will cost me another $100. Said "no thanks," then another week went by with nothing. Called the store again, and the merchandise is now "oversold," yet the store continues to advertise the merchandise for the same price in Google Shopping. Does this store have any intention of selling the merchandise at the advertised price? Why is Google still showing "Great Pick" on something unavailable?

Bait and Switch. I ordered a fujifilm x100v from their website. After paying and confirming my address I get a phone message the next day say they "need some more information" before they can send. They didn't answer at the indicated number and extension. It is clear from other reviews what is coming next: the camera I ordered will "turn out", contrary to their web site, to be a no warranty grey market unit that can't get any software updates in the future. The US version, of course, will be available for a lot more money or I could agree to make due with the foreign version by buying a very expensive extended warranty. Stay away from this scam.

DO NOT BUY FROM WILLOUGHBY'S WEBSITE They do a classic bait and switch. If you buy one that is on sale, they won't ship it to you until you call them, they are going to tell you that what you're buying is an "international model," and that if you want modern amenities, like wifi, and an English menu, you need to pay full price or above full price. THIS WEBSITE IS EITHER A SCAM OR HAS SUCH BAD EMPLOYEES THAT YOU GET SCAMMED

This place was fast on shipping price was on point will by agine I love my sonya7riv

Before ordering a camera online I phoned to make sure they had it in stock and was assured they did. I placed my order immediately following the call. The next day I received an email to call and speak with Jimmy about my order. Jimmy told me that I could only purchase the camera as a part of a kit that was double the price of the camera. I told him to cancel the order which he said he would do. We'll see what happens next. Editing this to add that the site is still showing the camera in stock in both colors with and without a lens.

The 4 stars review in this site is incorrect for Willoughby's. Go to Yelp to see more actual reviews. This store is a complete SCAM and a WASTE OF TIME. I placed an order last week. Got an email and told me to call its processing team since it needed more info to process my order. WRONG!!! The guy just wanted to talk on the phone since it's their upsale tactic. Told me that the model I paid for is an international model, which is ok for me. He said a $2000 lens has a plastic mount for international model vs a metal mount for US model. BULLSHIETTTT. It's a $2000 lens not a cheap plastic $50 adapter. Make some sense here dude. When I said I'm ok with the international model, he said the shipping time is 4-6 weeks and went on about ordering from European warehouse and other cheap upsale tactics. I paid extra for expedited shipping, why do I have to wait 4-6 weeks to get my order? He said if I want the order soon, I would have to get the US model which is $300 more than what I paid for and is the same price as other stores are selling. Yeah right, at that same price point, I would just order from other legit and Canon, Nikon, Sony authorized dealers and get full warranty like B&H, Adorama, Kenmore Camera, Beach Camera, etc... That was the first and also the last time that I order from Willoughby's. STAY AWAYYYY and save your time.