Reply from WillWork JewelryJun 27, 2025
Hello, Amer
We are deeply sorry for the inconvenience caused by the price difference.
Please allow us a chance to explain this to you.
We understand your concerns about the price difference. Due to differences in operating costs, service structure, and promotion policies, the pricing strategies of different platforms may be different.
Although the official website price may be slightly higher, we provide a better service experience, including:
1. Faster delivery and faster customer service;
2. More customization options;
3. More detailed product information and support;
In fact, the 137.6 you saw on the Etsy platform is the discounted price of the sterling silver option. Due to the system problem of the Etsy platform, all options of this product have become the same price. You ordered 18k white gold on the website and purchased several additional services (certificate, engraving, rush order service, and gift packaging), this's why the price is so different.
In addition, the product you said has not been shipped. Your product is still in production and is expected to be shipped next week. Due to the situation, DHL's flight to Jordan was cancelled. We contacted FedEx and can ship your ordered ring to Jordan next week.
We guarantee that all products sold are 100% authentic and of the same quality no matter where you buy them. If you have any questions or need assistance, we are always here to help.
Thank you for your understanding and support!
Willwork Jewelry