Reply from WindriderseatcoversJul 20, 2026
Hi Todd,
We'd like to add the facts here, since other riders will read this.
On fit: the cover for your F 700 GS is sized to that seat, and a saggy fit with air bubbles is exactly what the cover looks like when it's placed over the seat without being installed. It doesn't just slip on. The seat comes off the bike and the straps tension underneath it, which pulls the cover tight. That's why our team sent you the fitting video. It was help, not blame, and for accuracy it was a single email, not a stream of them. The moment you told us you'd rather return it, nobody asked you to try again. We simply sent you a prepaid USPS label.
On shipping: expedited orders have one business day of processing before they ship, and the two day express window counts from the day the parcel goes out, not the minute the order is placed. That's how it's described on our shipping page. An expedited order arriving on the third day is the service working exactly as published.
On the return: returns go back in the same bag the cover arrived in, which is how we ship every order, and a box is perfectly fine too. Since the label came from us, its tracking number is in our system, so nothing can quietly get lost.
On the refund: your return is being tracked right now, and once it arrives and is inspected, your refund will be processed under our 30 day guarantee, exactly as we've told you by email. Nothing sneaky. Just a standard return, already underway.
Wind Rider Support