William
Great wine shop in NY!
I have been storing my wines at the Wine Cellarage for years now and they have always been prompt when shipping and very helpful when placing orders. Thanks!
Excellent
Based on 244 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Wine Cellarage is a wine retail shop located in New York City offering a single point for our clients to purchase and properly store their wine collections. The Wine Cellarage services over 400 private collectors and a growing base of retail clients from our 25,000 square foot climate-controlled wine storage facility. The Wine Cellarage is dedicated to sourcing wines that combine the finest quality with the best possible value at all price points and we are committed to providing clients with outstanding service and wine expertise.
Wine Cellarage (winecellarage.com) has 244 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
244 approved reviews, newest moderated first
William
I have been storing my wines at the Wine Cellarage for years now and they have always been prompt when shipping and very helpful when placing orders. Thanks!
Kevin B.
So far not so good. Placed our first order of nearly $700 three weeks ago. We did not realistically expect to get the order immediately. However, after multiple requests for updates on order status (profile just shows 'processing' with no change) we have yet to have any response or updates. Our due date on the CC charge has come and gone ... No delivery, No wine, No communication from this company and No response to our email/account profile inquiries. FTR? at the time we placed the order the delivery date listed on the case of wine was 07/17/203. We're past that date.
Reply from Wine CellarageJul 19, 2023
Kevin, The order that you placed is for a Future Arrival with an ETA of 3 to 6 months from purchase date. This type of order usually arrives within 4 months. It is coming from Europe. We have this indicated on the website and in the shopping cart at checkout. We will reach out to notify you when the wine arrives so that a shipping date can be scheduled at that time.
Aaron S.
Excellent wine selections. Very responsive customer service as well. Ordered a bottle of Krug Brut Champagne and it did not disappoint! Highly recommended.
El G.
I ordered 3 bottles of wine from them and a few weeks after the COVID-19 nightmare began, I have a difficult economic situation so I asked them to cancel the transaction since I’m sure they can sell the wine to somebody else. After one month with no waiting for an answer, Lars sent me an email offering $110 per bottle when I paid $155, so my interpretation was him giving me a discount so I accept the wine. No I was wrong, the guy want to profit twice out of this unprecedented moment in history. I’m filling a credit card claim right now and possibly a BBB Complaint. Disgusting people, be aware and stay away from them.
Saud A.
Professional, prompt service.
Reply from Wine CellarageDec 20, 2017
Our pleasure! Thank you!
David
Happy customer. Been using Naked Wines for quite a long time and feel absolutely fine about the service and product. Thanx for incredible stability and high quality!
bobcap
Great service but the price is just quit high. Packing insured no broken bottles, and the delivered items matched my order exactly. Amazing service and delivery.
rs
Great service, fair prices!