WingbikesReviews of wingbikes.com

DO NOT BUY A BIKE FROM THIS COMPANY. I took delivery on the Step thru Model bike, 26" tires. on July 3,2023. I assembled the bike the same day of delivery and took the bicycle for a ride on July 4,2023. The bicycle was very small for a 5 ft 11 inch person, the bike was not very stable at 18 MPH, the tires are to narrow for high speed over 18 MPH, the seat is horrible and the response time is almost non existing. Wing bikes is advertising "NO QUESTIONS ASKED ON THE RETURN POLICY" This is false adverstizing. On July 4, 2023, I spoke with Billy and told him I wanted to return the bicycle and he asked me why and how many miles are on the bicycle. I ride a bike 22 to 28 miles a day. This bike had a short 13 miles test ride and on July 4,2023, Billy told me the return policy is 5 miles or less and that it is in the warranty. When I spoke to a person prior to ordering the bike, they did not say anything about the miles limited on the return policy. The bike is shipped in a box with the bike only and nothing else, NO ASSEMBLY INSTRUCTIONS, NO WARRANTY INSTRUCTIONS, NO MANUAL. Try and buy this bike on Amazon. Amazon only does business with quality companies.

Purchased the Freedom X during Spring of 2022. Delivery was very quick. The big box was damaged, but everything inside was good with lots of protective tape and seemingly endless zip ties securing everything. Assembly would have been easier with a professional stand, but I managed. Instructions were reasonably clear. Not sure how one is expected to follow the torque specs with an allen wrench, though. The bike rides nicely and performs flawlessly so far. I ordered the add-on throttle which is very convenient. Minor complaint is re-setting the trip odometer - that is not intuitive or explained in the manual. I found a method searching google - for a completely different bike - but it worked. Turning on/off the lights also not intuitive, but I'll probably remember how after awhile. Overall, very pleased with my purchase.

Simply, company is full of frauds that have been banned from online bike forums for posting fake reviews, selling defective items, and currently facing mounting legal pressures for their abysmal practices and poor products.

Bike is great. Shipping is fast. I've written customer service a few times related to referral program and adding accessories with 0 response

This company is not trustworthy which is why I canceled my order. I ordered the Freedom X bike and was contacted a few hours later to tell me the standard 8.8ah battery was not in stock after my credit card had already been charged. Wing customer service rep Hannah contacted me via email to upsell me on the larger capacity battery for $75. I really wanted the bike at the price advertised. I tried to call customer service to find out when the 8.8ah battery would be back in stock. No luck there - there is no customer service, only "Hannah". Their customer service is a NY telephone number that goes to a weird VM. While I was waiting for a reply I did a bit of research and found this is not an isolated incident and other customers had the same experience. Selling a product that is no longer available and then trying to charge a customer a higher-priced replacement is misleading and against the law. I canceled the order immediately and will be reporting this company to BBB and posting a review on Trustpilot. Buyer beware!