Richard H.
The WORST service EVER from a bank
The WORST service EVER from a bank, they hire incompetent staff that do nothing to help ALL the issues they create, it is quick to open an account but trust me close it straight away
Bad
Based on 155 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
wio.io is listed under Banking & Money.
wio.io (wio.io) has 155 customer reviews on Folks Told, with an average rating of 1.5 out of 5.
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Richard H.
The WORST service EVER from a bank, they hire incompetent staff that do nothing to help ALL the issues they create, it is quick to open an account but trust me close it straight away
Ashish G.
Customer service is of no sure, same standard response every time... it's been 7 days and still no resolution for my case. WIO Business is holding my international remittance for no reason and still no clear answer why and by when these funds will be released?
Subhash
I kept my money in a fixed savings account with Wio Bank for two months but received interest for only one month. When I raised a complaint, customer support kept making excuses, including technical settings that were supposedly not selected, and eventually closed the case without a fair resolution. Very disappointing experience. I trusted the bank with my money for the full period, yet did not receive the expected interest. Customer support seemed more focused on protecting the business than
Bb
So bad it made me physically ill engaging with them. My health suffered due to all the mistakes they made
Suha H.
Unfortunately, my experience with this bank has been extremely frustrating. What should have been a straightforward issue has turned into a lengthy and unnecessarily complicated process. Customer support has provided little useful assistance, and getting a clear resolution has been far more difficult than it should be. Based on my experience, I would think twice before choosing this bank.
Blair
THIS IS COMPLETELY A SHIT NO LIVE AGENT AT ALL NO SERVICES AT ALL OFFICIAL COMPLAINT TO THE CENTRAL BANK OF UAE
Esther
Dodgy bank. They say you can open an account. You meet all the criteria listed and then they decline saying: -“Yes, you have indeed; however, due to internal bank policy which can't be disclosed, the backend team has decided not to move forward with the application. We encourage you to reapply after 90 days, as the bank policy keeps changing, and you may get approved next time.” Avoid like a plague. This bank is a fraud and a scam
Consumer
Whenever you need help the customer service is not helpful at all