Great
Based on 131 reviews
WISECP4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WISECP is next generation hosting and digital solutions automation. It includes a client area, admin area and a website interface. It has been developed for companies operating in the field of information technologies. With WISECP, all invoicing transactions, accounting (cash, income, expense) records, client management, product management, support services and many other operations can be carried out easily.WISECP has an internal website interface integrated with the system. So, you don't have to be looking for a website theme or draft. Thanks to its creative, professional and user-friendly web interface, your visitors easily navigate your website and create a positive impression in the eyes of your visitors.With the "Only Client Panel" feature, you can hide the website interface and use the system only as a panel. Thus, you can define a client panel link and product purchase links to a different theme or to your existing website and direct it to automation.
WISECP (wisecp.com) has 131 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
131 approved reviews, newest moderated first
Amir Shah S.
In my experience with WiseCP it has great interface fully friendly and responsive, the good think I found it has a good search form and fully customizable, automations function is doing his jobs perfectly, the WiseCP support team is always on hands. A perfect automations system for hosting and software companies. Thanks Amir shah CEO SHAHhost
IDC
There's no support, can't use a billing software that has no support. Look at their fourums they never answer any questions nor do they respond to support emails etc. It's a shame because if they put in the work they would be big right now. If you want to sell it off let me know. Response 1 To respond to your response. I sent you a ticket over 3 months ago and responded to that ticket asking for an update in which case I received no reply. The ticket was about your lack of ENOM intergration and that you stated in the passed that it would be added. But no reply. (bet you remember now) In your forums there is a presales section in which it states you will respond, in which you don't. You also have a support section in which you don't respond I am sure you would rather your users handle that but they don't, nor should that be your expectations, it's support you should handle it. Nonetheless then my review is truthful and acurate. Response 2 Thank you for confirming what I have said about your forums and lack of support in them. Because you say I didn't do something doesn't make your response valid nor your point: *I've provided my email subject details( you choose to ignore) *You have confirmed twice you have identified me because you can't find an email from months ago confirms to me what I have reviewed because that means you never responded to it, like I said in my review. *No one has access to your system so saying it without you proving anything means nothing. See that works both ways. I mean honestly because you type here that I didn't do something is that supposed to be the golden ticket? I have provided more details to my point of contact than you have provided that I didn't. To me all you did is validates my review even more. The very reason I chose to send an email vs. open an account. But rather than address the review with possabilities of change you address it with questions of validation. If I was writing this review just to hurt your product it sure wouldn't look like this. And I clearly am not the only one who feels this way about support TrustPilot has a bunch of others stating the same thing. Done responding clearly no changes in how you handle things are going to be made, you're right the potential customers are wrong, I get it.
Reply from WISECPFeb 1, 2023
Hello Thank you for your feedback. Our general response to your repeatedly edited message is as follows: - In your first message, you claimed that there was no support service in the software, but it turns out that you wrote this because you did not get a response to an email you actually sent by updating your message later. This does not mean that support services are not provided in the software. Otherwise, this would be a great injustice to our support team. - The message you sent may not have reached us in any way, it may have been overlooked among hundreds of messages, or it may not have reached us at all. This does not mean that support is not available. - You did not use the product in any way, you did not send us a message through the ticket system, which is our official support channel. If you had done this, we would have been able to assist you quickly and effectively, as we have provided to our other users. - You said it's the pre-sales section of our community forum, but you don't have any messages there either. If you had sent a message there, perhaps you would have gotten a response. - In this review, you stated that your aim was not to damage the product. However, you posted a message claiming that there are no support services in the software in general, even though your problem is that you did not receive a response to a message you sent. Sorry, but your intention doesn't seem sincere. You can rest assured that your feedback will be forwarded to our relevant department and necessary measures will be taken. Thank you for your opinions and thoughts. Regards WISECP
Kerem S.
Destek ekibinde bulunan herkes çok ilgili ve çözüm odaklı. Hepsi bir arada otomasyon yazılımı olan Wisecp işlerimizi çok kolaylaştırıyorç
Teklan internet hizmetleri W.
Bugüne kadar tüm hosting ve sunucu ile ilgili denemediğim yazılım kalmadı ve iyi ki dediğim tek yazılım WiseCP oldu... Herşey elinizin altında ve yönetmek çok kolay! Daha daha iyi dediğim ise; personelin canla başla çalışarak yoğunluk durumuna göre en yüksek hızla desteğini esirgememesi ve buna ek olarak kendi yazılımları haricindeki tüm eklenti ve özel işlemlerdeki sorunlarda bile probleminizi ve çözüm yolunu size iletiyor olması. 2018 yılından beri WiseCP ailesi ile birlikte çalışmaktan son derece memnunum ve asla değişmem dediğim tek güvencemiz. There is no software that I haven't tried about all hosting and server until today, and I'm glad the only software I said was WiseCP... Everything is at your fingertips "and easy to manage! What I say better is; the staff working hard and not withholding support at the highest speed according to the intensity, and in addition to this, they convey your problem and solution to you even in all problems with add-ons and special processes other than their own software. I am extremely happy to work with the WiseCP family since 2018 and it is our only assurance that I will never change. regards Teklan.com.tr
Integra I.
The technical support has been successful and super fast. I am very satisfied with this company
Joel H.
WISECP is revolutionizing hosting automation. Their support team is superb and they always respond timely and with detailed responses. Their dev team is extremely dedicated to adding new features, fixing bugs, and adding enhanced functionality to the software. The software is very modern, user friendly, and in my opinion better than WHMCS in several areas. WISECP has lots of room to grow and I am excited to know what awesome features they add in 2023!
Gerhard C.
Always the best Systems and Support!
martinsdt
A great system and fast support that helps until a bug or concern is resolved.
