Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About WiseStamp
WiseStamp is an award-winning, enterprise-grade email signature management platform designed to scale with the needs of market-leading organizations. Trusted by over 1.2 million customers worldwide, WiseStamp enables businesses to centrally create, manage, and deploy professional, on-brand email signatures effortlessly.WiseStamp turns every email into a powerful brand asset, enabling enterprises to maintain brand consistency, enhance engagement, and drive business impact at scale.WiseStamp also works seamlessly with all email platforms - no coding needed!Turn every email into an opportunity. Make it count.
WiseStamp (wisestamp.com) has 142 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Steer well clear!
This Isreal based company is nothing short of a scam. We fell for the marketing and tried to get out in the cooling off period but they wouldn't honour it. Software is limited, buggy and doesn’t really produce great signatures. When you have done the trial you get hundreds of templates, as soon as you subscribe you get 6… all variations of the same junk. Customer service is shockingly poor, they dont assist once they have your money.
Keep clear of wisestamp, there’s lots of good
Ones out there maybe try code 2 or someone like that…. Anyone but wise stamp.
NJ
Nina J.
I’m very disappointed with their billing practices
I’m very disappointed with my experience with WiseStamp. My subscription automatically renewed, but I did not receive a renewal notice or reminder beforehand. I would have canceled the subscription had I known the renewal was coming.
Especially in today’s economy, when individuals and businesses are carefully watching their budgets, companies should provide clear and timely notice before charging customers for an upcoming renewal. An unexpected annual charge can be frustrating and financially difficult to manage.
I contacted WiseStamp to request a refund and explained the circumstances, but the fact that I received no renewal notification in the first place is what concerns me most. Customers deserve transparency and the opportunity to make an informed decision before being charged for another subscription period.
I hope WiseStamp will reconsider its renewal practices and do a better job of communicating with customers before automatic renewals.
RD
Robert D.
I guess with a 2.7
I guess with a 2.7, one more bad review means little if anything. Customer service is not there at all. I think it may all be AI. They set meetings and never show up. They email back as if they never read your email. They kept trying to bill us for twice the number of users we have. I tried to tell them to fix the invoice, and we would pay it. They are clueless, so dont bother putting all the work into them, only to have to change it. Also, now AI does a pretty good job for free. And at least the AI counts users accurately.
MA
Mali
Started with a free plan that went from…
Started with a free plan that went from $46 to $69 to $90 with no apparent added value and no notification of the changes. No customer service other than a bot and forwarded email signatures showing backlinks looks TERRIBLE awful service. Not worth $10 a year.
BB
Bryan B.
WiseStamp Has Lost Its Value
WiseStamp Has Lost Its Value, Constant Login Issues, Broken Updates, and Aggressive Upselling
I have used WiseStamp for approximately two years, and the service has gone from useful to frustrating.
The product now asks me to log in almost every time I open Google/Gmail, and the Chrome extension will not stay connected properly. I also keep receiving update messages, but the update does not actually resolve the problem. What used to be a simple email signature tool has turned into a constant technical headache.
Customer support has been polite, but the answers have not solved the issue. Instead of fixing the functionality, I keep running into more account limitations, login confusion, and upgrade prompts. I previously paid around $79 per year, which was reasonable for what the service provided. Now I am being pushed toward pricing that appears to be around $49 per month just to get functionality that should already work properly.
That is not reasonable for an email signature service.
WiseStamp hooked me with a discounted annual plan, but the current experience feels like the value has been stripped away while the upsell pressure has increased. I should not have to fight with a browser extension, repeatedly log in, manually troubleshoot account settings, or pay a much higher monthly price just to keep professional email signatures working.
At this point, WiseStamp has lost its value for me. I will be looking for another provider.
MZ
Melissa Z.
HORRIBLE CUSTOMER SERVICE.
HORRIBLE CUSTOMER SERVICE.
They make it extremely difficult to cancel and seem more focused on keeping your money than helping their customers. The signature feature only works part of the time, which creates unnecessary frustration and delays.
I expected a company that values its customers, but my experience has been the exact opposite. Instead of providing solutions and support, they appear more concerned with retaining revenue than delivering quality customer service.
I would not recommend this service based on my experience.
JB
Jenifer B.
Don’t waste your money
Don’t waste your money. This product never worked with our email system, yet they refused to refund our money and continued to bill us annually. I had to cancel my credit card to get the charges to stop.
AF
Alex F.
Sehr schlechter Kundensupport und ein…
Sehr schlechter Kundensupport und ein Produkt, welches einfach auf einmal nicht mehr funktioniert. Der Support meint dann einfach man soll mehrere Stunden warten es sollte dann schon wieder gehen, auf der Status Webseite wird aber vorgegauckelt das alles Einwandfrei läuft. War mit über 100 Accounts hier. Werde nun die Wechsel zu einem andern Anbieter ins Auge betrachten.