Average
Based on 704 reviews
Wisper Internet3.4Select a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
704 approved reviews, newest moderated first
Sharon S.
Our internet has been working great so far. Weather doesn’t seem to bother it like a satellite dish does. Service is good and tech support is great.
Reply from Wisper InternetOct 28, 2021
Thanks Sharon!
Angel S.
The helpful and cheerful front desk is a plus plus in my book. Quick response to any of my concerns, questions and problems. Thank you for taking such great care of me and my Internet needs.
Reply from Wisper InternetOct 28, 2021
Thanks Angel!
Linda
I really like this company when they were Pixius, the internet hardly ever went down, I cannot say that now. I work from home and it gets very frustrating when the system goes down and you can't access the internet to find our if there is an outage, so you have to call and go thru everything to find out. Then if it isn't down but it is just you, you go thru one to three different "tiers" to get to the problem. I really have not been happy with Wisper at all. Also, I don't even know what location I fall under so I am never sure if I am in the area that is offline!
Reply from Wisper InternetOct 25, 2021
Hi Linda! We're sorry to hear that your service hasn't been consistent! We'd love to look into that for you and see what we can do. If you'd like to reach out to us via phone or email we can take a look.
Reviewer
Service constantly going down constantly reducing your speeds it seems like you have more problems than when it works like it's supposed to. I mean it's okay if it's all you can get.
Reply from Wisper InternetOct 25, 2021
Hello! We're sorry to hear that your service hasn't been consistent! We'd love to look into that for you and see what we can do. If you'd like to reach out to us via phone or email we can take a look.
Manager E.
The tech that came out was very professional and attentive to our needs. The service to date has been great and have only loss the signal twice and this was in the middle of the night.
Reply from Wisper InternetOct 8, 2021
Thanks for your feedback!
Renee R.
Mark was GREAT! Customer service for the install was above awesome. He was very neat, able to trouble shoot and professional. The only concern I have is Wisper coverage throughout the territory. I referenced 7 other customers in which 5 of them are not able to get your service even though they are 3-5 miles from tower.
Reply from Wisper InternetOct 7, 2021
Hi Renee! We're glad youre install went well! We appreciate you recommending us to friends. Hopefully we can reach more of them in the future!
marge
i’ve had service since march of this year. SO disappointed!!! fire stick on my tv won’t work half the time. keeps saying i have slow connection. the internet service is slower than dial-up used to be. absolutely the worst internet service i’ve ever had. signed up for 2 years. hopefully i can pay a termination fee and get out.
Reply from Wisper InternetOct 7, 2021
Hi Marge! We're sorry to hear that you haven't been happy with your service! If you want to give us a call we can definitely look into that for you, or if you'd like you can send us your info to [email protected].
Chris and K.
We’ve had Whisper for a while. Service was good at first. Since they have upgraded things and made changes it affected my connectivity. They said they would come out and adjust my satellite. They sent someone out twice to survey my roof (steep roof). Now it’s been a couple months and no one has come back to adjust the satellite. I am very disappointed and I believe I will have to change companies at this point since they have blown my off.
Reply from Wisper InternetOct 7, 2021
Hello! We're sorry there haven't been any resolutions for you. If you can send us your account information via email to [email protected] we can look into getting that fixed for you!
