Average
Based on 704 reviews
Wisper Internet3.4Select a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
704 approved reviews, newest moderated first
Sandy K.
I am happy with Wisper but my bill keeps getting messed up and charging my credit card the wrong amount. I think the billing portion of the website needs to be corrected or redone so it's easier to manage.
Reply from Wisper InternetJul 20, 2021
Hi Sandy! Thanks for your feedback, we'll definitely check it out!
Dennis
Internet service is very poor. Slow, momentary interruptions, even though we pay for the faster service. The technician when out here several times, says this is as good as it gets. Service is running at one half speed I pay for..
Reply from Wisper InternetJul 20, 2021
Hi Dennis! We're sorry you are still having issues. We've put in a ticket to get that looked at for you.
David
Few outages, low levels of buffering & customer support is accessible when needed.
Reply from Wisper InternetJul 20, 2021
Thank you, David!
Stacy
We live out in the boonies and am very thankful wisper provides internet service to us.
Reply from Wisper InternetJul 20, 2021
Thanks Stacy! Glad we can help!
Gwen
In our area it’s either whisper or satellite. We got whisper because of the unlimited internet. However when we had a problem because our internet is so slow and we are not getting what we paid for, whisper said they would give us 3 months half price and try and find the problem. That’s great they found the problem but never fixed it. So we are back to paying full price without getting the full experience because our internet lags so much.
Reply from Wisper InternetJul 20, 2021
Sorry for this frustration, we'll be giving you a call to talk more about this.
Rhonda
Our internet slows down quite often. Not sure what is going on
Reply from Wisper InternetJul 20, 2021
Uh oh, thanks for bringing this to our attention. We'll be contacting you soon.
Mary
We live in the country so we feel very fortunate to have this kind of service from whisper
Reply from Wisper InternetJul 20, 2021
Thanks Mary! Glad we can help!
Gary
For the most part everything works good. I have been with this company before it was Wisper. When Wisper bought out Pixius our monthly bill was reduced approximately $20.00 We are able to stream what we like to watch - like Netflix, You tube , Roku , etc. There are times we have to reboot our system for some reason not sure why. The other day we were notified by email the network would be down in our area and was given a way to track it through out the day. We still have the original hardware that was installed when we were with Pixius. Our location is SW Missouri.
Reply from Wisper InternetJul 20, 2021
Thanks for the feedback, bear with us as we work to improve our network in your area.
