Average
Based on 704 reviews
Wisper Internet3.4Select a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
704 approved reviews, newest moderated first
JM
Worst internet ever. Completely ridiculous, half the time we can’t even get on it. And if we do we can’t stream or watch a video.
Reply from Wisper InternetJul 19, 2021
Hi JM! We're sorry to hear your service has been so slow! We've opened a support ticket for you and we'll check it out.
Tim
Still having issues with my internet dropping off and on
Reply from Wisper InternetJul 19, 2021
Hi Tim! We're sorry you're still having trouble! I've updated your ticket and we'll check it out.
Kenneth
poor signal have been told several times it would improve.
Reply from Wisper InternetJul 19, 2021
Hi Kenneth! We're sorry your signal has been inconsistent. We've opened a ticket for you and we'll take a look!
Tracy S.
Great customer service!
Reply from Wisper InternetJul 19, 2021
Thank you, Tracy!
Melvin S.
We have found our experience to be very reliable and reasonably priced. we have nothing at this time but praise for the network and the service. thanks for being there melvin
Reply from Wisper InternetJul 19, 2021
Thanks, Melvin!
Anita J.
On Thursday, July 16th, I called about speed and connection issues. It was moved to a Tier 2 ticket with a call back within 24 hours. I still have not had a call back. The tower needs upgrading to handle its customers.
Reply from Wisper InternetJul 19, 2021
Hi Anita! We apologize that you didn't hear from us! We've updated your ticket and we'll be in touch!
Gregory
Horrible coverage in the McClellan area, south of Mt Vernon, IL Many many times where it simply won't work. Time of day ....only gets slightly better after 10pm Was promised 2 yrs ago that they were upgrading the tower, but still have serious lagging issues. I have little respect for companies that don't follow thru with what they say they'll do.
Reply from Wisper InternetJul 19, 2021
Hi Gregory! We're sorry that your service has been slow! We've added a support ticket for you and we'll take another look.
Stephen S.
The team at Wisper are ALWAYS responsive to any issues that we have with our service. Steve Scates
Reply from Wisper InternetJul 19, 2021
Thank you, Stephen!
