Reply from WoofzDec 26, 2025
Hello Jackie, thank you for raising this!
We take comments like yours seriously. Woofz isn’t a scam: we’re a legitimate subscription business, and our content is created by a team of certified canine behaviorists, trainers, designers, writers, and developers. Subscriptions are processed securely through trusted providers (Apple, Google, PayPal/Stripe), and we can’t bill anyone without their authorization. Pricing, renewal terms, and cancellation steps are shown during sign-up and in our Terms of Use.
We read every review and investigate concerns. If you believe something went wrong with your plan or billing, please email [email protected] with the subject “Woofz.Review.” To help us identify your account fast, include:
- The email used for purchase and where you bought (App Store, Google Play, or web).
- Receipts or screenshots of charges/declines.
- Your device and app version, plus a brief description of the issue.
We’ll clarify any details, correct problems, and make it right wherever possible.