Average
Based on 3,179 reviews
Woofz3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
3,179 approved reviews, newest moderated first
Janice A.
Yuliia was very helpful even though I wanted to cancel my subscription. She provided the links and instructions.
Reply from WoofzSep 4, 2025
Hello Janice, Thank you for your kind words! We’re glad to hear our support agent was able to guide you through the process and provide clear instructions. Even if you chose to cancel, we truly appreciate you giving Woofz a try.
Ian P.
The app itself is okay, quite basic but good if you start early. The real issue to flag is the unclear cost & unexpected charges. After the initial discounted period, the MONTHLY charge was £78 with no warning. I am incredibly disappointed with this and am absolutely certain this was not made clear to me when I signed up. I would not recommend this.
Reply from WoofzSep 4, 2025
Hello Ian, Thank you for sharing your feedback, and I’m truly sorry to hear about the negative experience you've had. At Woofz, we pride ourselves on being transparent, and we want to assure you that we never charge users without their consent. When signing up for a subscription, the renewal price is clearly shown on the screen, and users are always given the option to review these details before confirming the transaction. We understand how unexpected charges can be distressing, and we deeply regret that this has caused you concern. We also want to clarify that subscriptions can always be canceled directly within the app at any time. If you’re still facing any issues or need help with anything related to your account or charges, please reach out to our support team at [email protected] with the subject line "Woofz.Review", and we’ll do everything we can to resolve it for you as quickly as possible.
Patrizia D.
Re teaching my dog the basic . She’s super friendly but very anxious . Need to fix that hope this will work
Reply from WoofzSep 4, 2025
Hello Patrizia! Thank you so much for sharing your thoughts and rating Woofz! Your support means the world to us. If there’s anything we can do to help or if you have any questions, just drop us an email at [email protected]. We look forward to hearing from you!
Jeanne Ashliman T.
The app is amazing…. The Border Collies.. well they are a challenge!!❤️
Reply from WoofzSep 4, 2025
Hello Jeanne, Thank you for taking the time to rate Woofz! If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
Cheryl H.
After paying once I couldn't log in then had to pay again and still couldn't log in. I can't get access to any training but still am left with a subscription. I had to pay twice and I told PayPal about it but they would not refund me. I've been in touch with the company by email but had no reply. There is no customer service and I can't find a phone number to cancel my subscription. Avoid this company at all costs as it is a scam
Reply from WoofzSep 4, 2025
Hello Cheryl, Thank you for following up. We’re truly sorry again for the login and payment issues you faced — that’s not the experience we want for our users. Our team has already replied to your case by email and processed the necessary actions. If you haven’t received the update, please check your spam/junk folder or reach out once more at [email protected] with the subject line "Woofz.Review" so we can ensure you get the resolution directly.
christina P.
It’s been a great experience so far. My pup knows a lot more than I thought. Can’t wait to progress with her
Reply from WoofzSep 4, 2025
Hi Christina! Thanks a bunch for taking the time to rate Woofz! If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected]. Cheers! ☀️
Rommy P.
Clear step by step guides to help train your puppy ranging from the basics to behavioral issues that require improvement.
Reply from WoofzSep 4, 2025
Hello Rommy! Thank you for taking a moment to rate Woofz! Your input is incredibly valuable to us, and we’re always eager to help if you need anything. Feel free to contact us anytime at [email protected]. Sending you lots of positive vibes! 😃
Dawn
This has been so helpful for my border collie mix Shelby that is 8. We have trained with her since she was a puppy but some of these training lessons have been so good to review and work on with her. Very good training program!
Reply from WoofzSep 4, 2025
Hi Dawn! Thank you so much for your feedback! We’re so glad to hear that the training program has been helpful for Shelby. We truly appreciate you sharing your experience with us!
