WoofzReviews of woofz.com

Reply from WoofzJun 3, 2025

Hola Rafael, Lamentamos sinceramente escuchar sobre tu experiencia y entendemos lo frustrante que debe ser. Cuando se inicia una suscripción, se renueva automáticamente hasta que se cancele, como se indica durante el proceso de compra. Puedes gestionar o cancelar tu suscripción a través de la configuración de perfil de la aplicación en cualquier momento. Nuestro equipo de soporte se ha puesto en contacto contigo por correo electrónico e iniciado un reembolso, por favor revisa tu bandeja de entrada.

Reply from WoofzJun 2, 2025

Hallo Emel, Wir bedauern zutiefst, von deinen Erfahrungen zu hören, und verstehen, wie frustrierend das sein muss. Wenn ein Abonnement gestartet wird, verlängert es sich automatisch, bis es gekündigt wird, wie während des Kaufvorgangs angegeben. Du kannst dein Abonnement jederzeit über die Profil-Einstellungen der App verwalten oder kündigen. Laut unseren Aufzeichnungen hat unser Support-Team Kontakt mit dir aufgenommen und eine Rückerstattung eingeleitet. Bitte überprüfe dein Postfach.

Reply from WoofzMay 30, 2025

Hello Lisa! To get access to your plan, you need to install Woofz app, Log In to your account and choose My Plan tab. If you need any additional help navigating the app, don't hesitate to reach out to us at [email protected], and we'll be happy to answer all your questions. 🐶

Reply from WoofzMay 29, 2025

Hello Jennifer, We’re truly sorry to hear about your experience, and we completely understand how frustrating this situation must be for you. Please know that we always aim to be as transparent as possible with our pricing. All details regarding subscription costs are clearly displayed during the sign-up process, and by accepting the trial, it means you agreed to the terms and conditions provided. We sincerely regret any confusion or inconvenience this may have caused. Regarding the claim you filed with PayPal, we want to explain that PayPal reviewed the case and ultimately made their decision in our favor. While we genuinely understand your concerns, this means we are unable to issue a refund directly. We are bound by PayPal's decision, and unfortunately, there’s not much we can do on our side at this point. However, we truly want to ensure your satisfaction, so we encourage you to reach out to PayPal directly if you have any questions or need further assistance regarding their decision. We really appreciate your feedback and would love to assist you with any other questions or concerns you might have moving forward. If there’s anything else we can do to help, please don’t hesitate to contact us. We truly value you as a customer and hope that despite this issue, you’ll continue to have a positive experience with Woofz. Thank you for your understanding, and we’re here to help whenever you need us. Warm regards, The Woofz Team.

Reply from WoofzMay 27, 2025

Hello Lekiya, It sounds like you and your dog have made some wonderful progress, and we're so happy for you both. Keep up the great work, and if you need any further support or tips, we’re always here at [email protected] to help! 🐾

Reply from WoofzMay 26, 2025

Hello Max, I’m sorry to hear that you didn’t find new information in the app. We aim to provide valuable content for all levels of experience, but we understand that sometimes it may feel familiar. If you have specific topics you’d like us to cover or need tailored advice, please feel free to reach out at [email protected]. We’re here to help you and your dog! 🐾💛

Reply from WoofzMay 26, 2025

Hello there! Thank you so much for sharing your story! ❤️ It’s wonderful to hear how Woofz has helped you and your rescue pup build a better understanding and stronger bond. Your recommendation means a lot to us. If you ever need support or guidance, we’re here at [email protected] for you both every step of the way. 🐾💛

Reply from WoofzMay 23, 2025

Hallo! Wir bedauern zutiefst, von Ihrer Erfahrung zu hören, und verstehen, wie frustrierend das sein muss. Wenn ein Abonnement gestartet wird, verlängert es sich automatisch, bis es gekündigt wird, wie während des Kaufvorgangs angegeben. Sie können Ihr Abonnement jederzeit über die Profil-Einstellungen der App verwalten oder kündigen. Bitte kontaktieren Sie uns unter [email protected] mit dem Betreff "Woofz.Review", und wir werden Ihr Anliegen so schnell wie möglich priorisieren, um dieses Problem zu lösen.