WoofzReviews of woofz.com

Reply from WoofzAug 31, 2024

Hola, Antonio. Lamentamos mucho saber lo que te pasó. Si cancelaste tu suscripción pero aún te cobran, es importante que resolvamos este problema. Ponte en contacto con nosotros directamente en [email protected] con "Woofz.Trustpilot" en el asunto y priorizaremos tu caso para ayudarte. Estamos aquí para ayudarte y asegurarnos de que esto se resuelva. ¡Que tengas un buen día!

Reply from WoofzAug 29, 2024

Hi Christopher! Thank you so much for your kind words! We’re thrilled to hear you appreciate the design and development of Woofz. Our team of dog lovers and experts is dedicated to providing the best experience for you and your furry friends. If you have any suggestions or need assistance, please don’t hesitate to reach out. We’re here to help!

Reply from WoofzAug 28, 2024

Ciao Claudio, Siamo sinceramente dispiaciuti di apprendere dei problemi che hai riscontrato con addebiti non autorizzati. Ti assicuriamo che non addebitiamo importi superiori al piano di abbonamento selezionato. Se hai inviato una richiesta di cancellazione e ti viene ancora addebitato un importo, vogliamo risolvere il problema al più presto. Per assistenza, contattaci all'indirizzo [email protected] con i dettagli del tuo abbonamento e della richiesta di cancellazione. Al momento non disponiamo di assistenza telefonica, ma ci impegniamo a rispondere alle tue preoccupazioni tramite e-mail. Grazie per avercelo segnalato.

Reply from WoofzAug 28, 2024

Hallo Çiğdem! Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrungen mit uns teilen! Wir freuen uns sehr, dass Sie eine positive Interaktion mit unserem Kundenservice-Team hatten. Wir bemühen uns, alle Anfragen umgehend zu beantworten und sicherzustellen, dass sich unsere Benutzer unterstützt fühlen. Daher ist es wunderbar zu wissen, dass wir Ihre Erwartungen erfüllt haben. Wir verstehen, dass die Verwaltung von Abonnements etwas überwältigend sein kann, und wir freuen uns, dass wir Ihnen dabei helfen konnten, das Problem schnell zu lösen. Ihr Feedback hilft uns, uns weiter zu verbessern, und wir sind dankbar für Ihre Geduld und Ihr Verständnis. Wenn Sie weitere Fragen haben oder in Zukunft weitere Unterstützung benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um zu helfen!

Reply from WoofzAug 26, 2024

Hello Ashley! Thank you so much for reaching out to us! If you purchased your subscription directly from our website, our customer support team can provide you with a link to check your subscription status or assist you if you're having trouble canceling it. We also want to assure you that we always provide warnings about renewals. If there’s been any confusion, we’re ready to look into your case and investigate it further. Please don’t hesitate to contact us at [email protected]. We’re here to help and look forward to resolving this for you!

Reply from WoofzAug 23, 2024

Hello Noah! Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence. If you have any queries or require support, don't hesitate to contact us directly at [email protected].

Reply from WoofzAug 23, 2024

Hello Krista! Your feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service! If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected].

Reply from WoofzAug 23, 2024

Hello Elena! Thank you for contacting us! We're sorry to hear that the subscription renewal was unexpected for you. Kindly note that there is always a detailed description of the price and renewal on the purchase screen. If you have any queries or require support, please get in touch with us at [email protected], with "Woofz.Trustpilot" as the subject of the email, so we can identify you and assist with the issue you're facing. We are always here to help!