Workshopmanuals.orgReviews of workshopmanuals.org

One year ago I bought a manual but some days ago the licence key had a problem. The technical support has quickly replied to my mail providing the solution to allow me to access the manual again. Now it's also improved comparing to the previous version. Very satisfied. Highly recommended.

Awesome experience. Very professional and absolutely PERFECT quality! Thanks so much...

My initial experience was not good getting hold of these guys for help was a nightmare but once we did we got to a solution. I was sent the link for the download however my ISP blocked it as it was flagged as bad due to the link. once I managed to clear the flag the emails started to flow into the mail account, after which we managed to get a working link and I downloaded the software. i managed to get it working and i am pleased with the solution. Workshopmanuals: Maybe sending an email without the link first would allow your emails to get through then send the email with the link Thanks for sorting

Requested a manual which was emailed to me unfortunately it would not run on my iPad a fact that was not made clear on their website. I emailed them requesting new files that would run on an IPad or if that was not available to resend the old ones as the files (almost 20gig) were too large to transfer. No reply, I resent the next day, again no reply. It is now 5 days after my first email and still no reply. The telephone number is just a message line and the advertised chat line is not there. Very disappointed. Miles Kirke Update 14/08 Not a word from them. Update 19/08 seems all emails have found their way to my spam folder. They have arranged a refund the above review is therefore rescinded, I think the site should state that the manuals will not work on tablets.

I had a problem with the running of the downloaded program. I sent an email, received another link and installed the program. It ran perfectly and it all happened in less than 3 hours. Perfect service. Highly recommended!

Update: 14 July Following my review of this company I was contacted almost immediately by David from workshopmanuals.org. I supplied my order number and details and I have to give credit to him for painstakingly trying to find the correct manual for my vehicle. We have now reached a satisafactory conclusion. I do stand by my initial review in that I was very disapointed to have heard nothing back from my initial contact and I do not write reviews such as these lightly, however I also believe that credit where it is due, much like others seem to have experienced from the reviews here on Trust Pilot, once you successfully contact the company, David is very accomodating and helpful and will try to resolve the situation as best as possible. I am satisfied with this response that the company does indeed care about its customers. As such I am increasing my rating to 4 stars from 2 given that my issue was resolved quickly once I had contact and the other parts of the transaction including the website, payment and download process were all very positive from my experience and I feel the manuals themselves are pretty good value. End Update ------------------------------------------------------------ I needed a workshop manual for my 2013 Nissan Navara. I found the correct manual which apparently covered 2005-2015 and paid the fee. The payment and download process was simple and everything went ok. The manual is in PDF form, there is no contents or anything just a huge zip file of PDFs with no titles, but you can eventually figure out which PDF you need for which system. I noticed however a few days later when attempting to use the manual with the engine details, in particular the diesel glow plug circuits were different to what I have. A bit of research told me the manual was showing the older engine. As such the manual is useless, at least 3 years earlier than what I needed. The title of the manual is incorrect. My system has a newer (2013) circuit with extra wires going back to the ECU hence why I needed a manual. The one I was sold does not even list this system yet the title says 2005-2015. I contacted the company using their contact form and waited thinking it might take a few days. Literally 6 weeks later I have heard nothing which is disapointing to say the least, the company clearly cannot be bothered to deal with customers who have already paid them. I now need another manual for a different vehicle (VW) which reminded me to write this review. I have found another company which is hopefully more reliable and I will not use workshopmanuals.org again. They clearly sell manuals which are not correct as witnessed by my own experience and other reviews on Trust Pilot and I have clearly been missold a product here. That said, I would accept it all, had they actually been bothered to respond to my query and work with me to source the correct document.

***UPDATE - I HAVE HAD THE DOWNLOAD LINKS AND INSTRUCTIONS——rating updated. I’ll update when I have the manual downloaded, I’m more Optimistic now a product has been delivered. Have ordered a VW T2 manual on [Order #55556] 2 days ago. Only an email received stating order is now complete, but no download or any instructions to get it. Replied to email asking for the download and also filled in website contact form! Paid £9.99 I’m hoping Workshopmanuals.org can send me the manual or refund. I’ll update if I get a resolution.

At first I could not get the manual to work so I sent an email which was responded to in the hour from Workshopmanuals. They instructed that I had to unzip the files and go through Index to access the manual. All works now.