Reply from World Center of BabyDec 10, 2025
Dear Levani Dolidze,
Thank you for taking the time to share your perspective. We are truly sorry to hear that your internal experience left you with such concerns. Surrogacy is a deeply sensitive and emotional area of work, and we understand how important transparency and consistency are — both for intended parents and for team members who support them.
While we respectfully disagree with several points you mentioned, we genuinely appreciate your feedback. Any concerns raised about communication, structure, or internal processes are taken seriously, and we continuously work on improving how our teams operate and how information flows between departments.
We also want to note that the surrogacy field involves many moving parts — medical, legal, ethical, and logistical — across multiple countries. This complexity sometimes leads to internal challenges, and we acknowledge that no organization is immune to areas that need continuous refinement.
That said, we remain deeply committed to supporting intended parents with professionalism, empathy, and clarity. Our processes, contracts, and communication standards are regularly reviewed and updated to ensure reliability and transparency.
If you would like to further clarify any of the issues you mentioned or share more details so we can address them constructively, you are welcome to contact us directly at [email protected]. We truly value the opportunity to learn and to improve.
Wishing you all the best,
World Center of Baby Support Team