Excellent
Based on 465 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VISION To make the best metal products in the world.MISSION To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.WHY COPPERSMITH®Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly. VALUESEmpower DesignersBuild products to last.Details are important.Be Sustainable.
World CopperSmith (worldcoppersmith.com) has 465 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
465 approved reviews, newest moderated first
Susan
Product is BEAUTIFUL and is just as I requested. Arrived in great shape at the predicted time and had been packaged with care. Thank you!
Reply from World CopperSmithFeb 1, 2019
Susan, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Deborah
The sink was beautiful but wouldn’t fit into my existing space. I tried to return it but was told I couldn’t because it was custom. When I ordered I was asked for the size, the color and the texture. I couldn’t order without that information. Now I’m told that made it custom! I now have a $1000 sink in a crate in my garage!
Reply from World CopperSmithFeb 6, 2019
Hey Deborah, We're sorry this sink did not fit into your designated space. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
Daniel
They were a joy to deal with. They answered every question I had promptly. The custom range hood was delivered in less time than quoted and is absolutely beautiful.
Reply from World CopperSmithFeb 1, 2019
Daniel, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Sue
I am so pleased with my one of a kind, custom made sink! I have received numerous compliments and it has become a major conversation piece! I can't even imagine it not being the wonderful accessory to my kitchen. It truly is a work of art!
Reply from World CopperSmithFeb 1, 2019
Sue, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We’re glad your custom sink is everything you hoped for. We hope you'll visit us again soon!
Mark
This company, without a doubt, has been a dream to work with. The initial order, verification of measurements, shipping, magnificent product, and follow up were all first class. They far exceeded what i expected.
Reply from World CopperSmithFeb 1, 2019
Mark, wow! Thank you so much for this great 5-star review. Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again!
Chuck
Excellent communication, excellent product.
Reply from World CopperSmithFeb 1, 2019
Chuck, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Larry and S.
The whole experience was great from the assistance with the ordering and purchase to the detail used for shipment to the real-time support with the installation. The sink is the centerpiece of our new kitchen. Thanks. Larry and Suzanne Lois
Reply from World CopperSmithFeb 1, 2019
Larry & Suzanne, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Andrea
Wonderful product! The company was using to deal with as well. I would highly recommend this company and their products.
Reply from World CopperSmithFeb 1, 2019
Andrea, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
