Great
Based on 380 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 286 reviews with 5 stars · Clear filters
Business O.
I work at a school and we lost a key to our keys to our display case. Adejumoke (Jumie) Olaibi in customer service was so helpful!! Jumie contacted the company and is having them send us replacement keys. It was a very positive experience!
Morgan K.
The communication was great! The chairs came exactly as pictured and very quickly. I would purchase from here again gladly!
Reply from Worthington DirectJan 27, 2025
Thank you for your business and the awesome review!
Roy K.
I experienced product damage sustained from rough handling by the carrier. Worthington’s Customer Service Representative, Julie Olaibi, got right on the problem; replaced the damaged goods, and took care of the shipping arrangements and charges.
Reply from Worthington DirectJan 22, 2025
Thank you very much for your review!
Rechelle P.
Very easy to use on line ordering
David J.
The ordering process was easy with easy online step by step navigation. Order transaction was quick with an e-mailed receipt. The product was simple to find for what we need. Many colors selection to choose from.
Donna P.
We are a repeat customer of several years. The company delivers a quality product, on time as scheduled, and a seamless process from beginning to end. Once again, please with the quality, customer service and delivery.
Patrick B.
Jackie was wonderful to work with and very efficient.
Visit L.
Customer service is amazing! I put in a request for a quote that was sent to them and had a response within an hour. Order was easily placed that day. Alisa was clear with instructions and follow through with our order. Amazing, particularly so in that we placed a very, very small order.
